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    pre-sales engineering manager - Mississauga, ON, Canada - SOTI Inc

    SOTI Inc
    SOTI Inc Mississauga, ON, Canada

    2 weeks ago

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    Description
    Manager - Sales Engineering page is loaded Sr. Manager - Sales Engineering

    Apply locations Mississauga, Canada – Meadowvale Office (HQ) time type Full time posted on Posted 18 Days Ago job requisition id R07709 SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

    Manager - Sales Engineering
    At SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software.

    If you are eager to prove your management, leadership skills as we as understanding of computer networking principles, your strong problem-solving abilities in a fast-paced environment, and you are willing to learn and grow, then this position offers numerous growth opportunities and a long-lasting career with SOTI.

    Sales Engineers are responsible for satisfying the needs of new and existing customers to maximize their experience with SOTI products.

    This includes, providing technical support, revenue generation in add-on sales and professional service training and following up on support cases as needed.

    This position demands managing a fast-paced Sales Engineering team and making sure the team maintains a high level of customer service through all interactions as a SOTI representative.

    The Technology - You'll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams.

    Develop, grow and support the sales engineering team
    Conduct onsite and remote demonstrations of SOTI products
    Provide escalation channel for pre-sales technical support to prospective customers
    Analyze SOTI's market segment and generate recommendations for product roadmaps
    Investigate issues reported by customers, and communicate with internal product development teams to resolve product issues to support the sales engineering team
    Provide email and telephone based pre and post-sales, technical support for our software products where needed to support the sales engineering team members

    10+ years of experience in pre-sales / sales engineering technical support to prospective customers, provide email and telephone based pre and post-sales, technical support for any software products.

    ~ Coaching and team building experience in a fast-paced technical environment
    ~ Solid understanding of computer networking principles (Firewalls, Network Protocols, Subnetting, etc)
    ~ Knowledge of mobile computing platforms (Android, iOS and Windows Mobile)
    ~ Prior experience working with mobile device management solutions and enterprise mobility, BYOD, SaaS, Analytics is an asset
    ~ Knowledge of Active Directory, certificates, CRM solutions, Linux, Raspberry Pi is an asset
    ~ Experience with databases, Microsoft SQL server, MY SQL, Oracle is an asset
    ~ Experience with containerization and virtualization is an asset

    net
    #We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at .

    Globally, with over 17,000 customers, SOTI has proven itself to be the go-to mobile platform provider to manage, secure and support business-critical devices.

    With SOTI's world-class support, enterprises can take mobility to endless possibilities. For more information, visit .
    #
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