- Apply a structured methodology and coordinate change management activities,
- Leverage a change management methodology, process, and tools to strategize and support adoption of the changes required by the project,
- Conduct impact analyses, assess change impacts and readiness, and support key stakeholders,
- Work with Cloud Services Leadership and all relevant stakeholder teams to Identify, analyze and prepare risk mitigation tactics,
- Develop and support communication channels, activities, and feedback with stakeholders (including but not limited to maintenance of Cloud Services POD page and Teams inbox),
- Support Cloud Services initiatives with communication and adoption strategies,
- Create processes to gather and disseminate key project milestones, achievements, and updates,
- Identify and manage anticipated and persistent resistance with Change Lead,
- Develop an engagement strategy, plan and schedule to support application training and deployment activities,
- Liaise with IMITS Communications, Business & Clinical Working Groups, governance and site sponsors to design, develop, delivery and manage key communications,
- Provide input, document requirements, and support the design and delivery of training programs and efforts, and
- Support Cloud Services team.
- Draft reports, briefing notes, and other supporting documentation for senior management and governance working groups,
- Lead, inform and develop use cases as well as design, develop and implement new processes, systems and enhancements,
- Oversee and complete business/clinical/technical analysis and process re-engineering activities as well as identifying gaps, risks and opportunities,
- Facilitate meetings (inclusive of agenda, minutes and other meeting materials),
- Produce presentation and training materials, status reports, etc. and other related administrative tasks, and
- Other duties as assigned.
- A documented transition plan for change and communications framework (including all supportive written materials),
- Communications and Change Management plans as required,
- Stakeholder analysis and engagement plan,
- Communications and Stakeholder feedback channels,
- Communication and Engagement toolkits,
- Training Materials to support transition, and
- Documentation processes, workflows, policies and procedures.
- 4+ years of experience with large complex IT projects
- 2+ years of experience within a Canadian Health Authority
- Experience with and knowledge of change management principles, methodologies, and tools
- Demonstrated ability to support technology adoption through change management methodologies, communication, and education
- Demonstrated ability to develop cross-disciplinary communication materials and tools
- Strong demonstrated experience in developing and implementing clinical and business change management strategies and communication plan
- Exceptional and effective interpersonal, communications/presentation, and business writing skills
- Excellent active listening skills
- Ability to clearly articulate messages to a variety of audiences
- Ability to establish and maintain strong relationships
- Ability to influence others and move toward a common vision or goal
- Flexible and adaptable; able to work in ambiguous situations
- Organized with a natural inclination for planning strategy and tactics
- Problem solving and root-cause identification skills
- Able to work effectively at all levels of an organization
- Must be a team player and able to work collaboratively with and through others
- Acute business acumen and understanding of organizational issues and challenges
- Experience with large-scale organizational change efforts
- Excellent proficiency with MS Office toolsets (Word, Excel, PowerPoint, Project)
- 2+ years of experience within BC Health Authorities
- Prosci Certified Change Practitioner designation (or equivalent) preferred
- Degree/Diploma in Communications, Business Administration or related field
- Working knowledge of/experience with Project Management methodologies and tools
- Experience with migrating on premise Microsoft services to Microsoft 365 cloud services
- Working knowledge of hospital/clinical systems, care delivery processes, clinical roles, policies, and standards preferably gained in the Canadian Health Authorities environment
- SharePoint site administration
- References (supervisor level) will be requested and checked for all past BC Health Authority experience (within last 5 years).
- Interviews are anticipated to be scheduled from from Sept , 2022
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Change and Communications Analyst - Burnaby, Canada - CB Canada
Description
Change and Communications Analyst
On behalf of our client, Procom is currently seeking a Change and Communications Analyst.
Change and Communications Analyst Job Duties:
The Change and Communications Analyst will provide the following services required to support the transition to Microsoft Exchange Online, Teams, and other Cloud Services projects:
Other responsibilities include, but are not limited to, the following:
Core Deliverables include:
Desirable Skillset
References
Change and Communications Analyst Work Assignment Length:
February with possible long extensions
Change and Communications Analyst Start Date:
ASAP
Change and Communications Analyst Assignment Location:
Candidates must be located within British Columbia's Greater Vancouver area ( Full vaccination proof is mandatory)
Change and Communications Analyst professionals in Burnaby
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Alyza Tajas
University Student
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Yunitha Paladi
Senior Scrum Master
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Peng Wang
Geotechnical Engineer, P.Eng
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Axel Hernandez
Marketing specialist
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Seungyoon Lee
Software Developer
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Harpreet Kaur
banker