Jobs
>
Vancouver

    Program Manager/ Sr Program Manager - Vancouver, Canada - Insight Global

    Insight Global
    Insight Global Vancouver, Canada

    2 weeks ago

    Default job background
    Paid Work
    Description

    Job Description

    This resource will lead end-to-end program management inclusive of program budget, discovery, roadmap and prioritization, governance, risk management, resource management, and stakeholder management. Yu will lead discovery and develop a strategy to scale Guest Support across our International regions, beginning with EMEA, inclusive of contact centre operations, digital sales functions, and centralized services (eg. workforce management). This role will require collaboration with Process Optimization team to assess gaps across the North America and International Guest Support operations. Additionally, you will collaborate with Product Management partners to define the product roadmap across core systems including CRM, OMS, and other tools used by customers and employees. This resource would be working with European Stakeholders and PST base stakeholders to identify gaps between CRM software's, process, space, taking on international volume, handling requests.

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

    Skills and Requirements

    • 3-7+ years as a program manager
    • Experience creating user stories and road maps
    • Experience building programs from scratch and working cross-functionally with product management and directors and technology
    • Experience working in the digital space and presenting to VP level and above
    • Experience with scaling teams, departments, or shared services internationally
    • Can work in a fast paced environment, across multiple workstreams while maintaining organization, attention to detail and critical thinking - Experience working within a contact center
    • Experience with Salesforce implementations null

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to


  • Actalent

    Program Manager

    3 days ago

    Actalent Richmond, Canada Contract to Regular

    JOB DESCRIPTION Description: · Program Manager · This role will work cooperatively with cross-functional teams to deliver innovative, solutions and applications. Through the application of established program planning and control process this role will provide Program Manageme ...

  • Community Living BC

    Program Manager

    1 week ago

    Community Living BC Vancouver, Canada

    **If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you** · Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with develop ...

  • Urban Native Youth Association

    Program Manager

    8 hours ago

    Urban Native Youth Association Vancouver, Canada

    **Who we are?**: · - UNYA has been supporting the health and wellbeing of Indigenous youth in the Metro Vancouver area for over 30 years. As a respected non-profit, charitable organization, we recognize Indigenous youth as experts in their own lives and strive to provide youth wi ...

  • Immigrant Services Society of BC

    Program Manager

    8 hours ago

    Immigrant Services Society of BC Metro Vancouver Regional District, Canada

    **PROGRAM MANAGER, BC SAF HAVN LANGUAGE PROGRAM** · **(Posted: March 19, Open until filled)** · **Job ID #: 24024-BC SAF HAVN** · **Position**:Program Manager, BC SAF HAVN LANGUAGE Program** · Locations: Metro Vancouver · Regular part-time position at 8 hours per week starting Ap ...

  • Simon Fraser University - Centre for Dialogue

    Program Manager

    6 days ago

    Simon Fraser University - Centre for Dialogue Vancouver, Canada

    **JOB DESCRIPTION AND APPLICATION INSTRUCTIONS** · **Program Manager, Renovate the Public Hearing Initiative**: · **SFU Morris J. Wosk Centre for Dialogue** · **ABOUT RENOVATE THE PUBLIC HEARING** · Current public hearings requirements for housing developments result in low satis ...

  • Urban Native Youth Association

    Program Manager

    6 days ago

    Urban Native Youth Association Vancouver, Canada

    Employment Opportunity -- Program Manager - Aboriginal Safe House Program (Mat Leave Coverage) · Who we are: · UNYA has been supporting the health and wellbeing of Indigenous youth in the Metro Vancouver area for over 30 years. As a respected non-profit, charitable organization, ...

  • Electronic Arts

    Program Manager

    1 week ago

    Electronic Arts Vancouver, Canada

    **THE TEAM** · EA SPORTS is one of the most iconic brands in entertainment - connecting hundreds of millions around the world to the sports they love through a portfolio of industry-leading video games. · Building on an incredible 30 year foundation, we're redefining football wit ...

  • University of British Columbia

    Program Manager

    1 week ago

    University of British Columbia Vancouver, Canada

    Staff - Non Union · Job Category · M&P - AAPS · Job Profile · AAPS Salaried - Research and Facilitation, Level B · Job Title · Program Manager · Department · Oviedo-Joekes Laboratory | School of Population and Public Health | Faculty of Medicine · Compensation Range · $6, $8,724. ...

  • Urban Native Youth Association

    Program Manager

    1 day ago

    Urban Native Youth Association Vancouver, Canada

    **Who we are**: · - UNYA has been supporting the health and wellbeing of Indigenous youth in the Metro Vancouver area for over 30 years. As a respected non-profit, charitable organization, we recognize Indigenous youth as experts in their own lives and strive to provide youth wit ...

  • Lululemon

    Manager, Program

    1 week ago

    Lululemon Vancouver, Canada

    who we are · lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, co ...

  • Hollyburn Family Services Ltd.

    Program Manager

    6 days ago

    Hollyburn Family Services Ltd. North Vancouver, Canada

    Are you passionate about making a meaningful difference in the lives of individuals and families? At Hollyburn Family Services, we embody a commitment to serve, nurture, honor, and lead. As the Program Manager, you'll lead our Therapeutic Programs with compassion, expertise, and ...

  • Tipalti

    Program Manager

    5 days ago

    Tipalti Vancouver, Canada

    **Position Summary** · In this role you will be responsible for managing strategic programs and initiatives for the Tipalti Operations division. This is a cross-functional role that spans several departments and teams both within and outside the operations team. You will be part ...

  • BC Hydro

    Program Manager

    4 days ago

    BC Hydro Vancouver, Canada

    Powered by water... and by people like you · Providing clean electricity to 4 million customers takes a diverse workforce and that's where you come · in. We need your talent to help us build major projects to meet growing demand. To help our · customers find clean energy solution ...

  • BC Hydro

    Program Manager

    1 week ago

    BC Hydro Vancouver, Canada

    **A workplace powered by you** · At BC Hydro, we're working towards creating a cleaner and more sustainable future for all British Columbians and need · people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented, · inc ...

  • STEMCELL Technologies

    Program Manager

    1 week ago

    STEMCELL Technologies Vancouver, Canada

    **Job Description Summary**: · As a Program Manager on the Operations team at STEMCELL Technologies you will manage a sustainable environment designed to optimize the execution of activities related to STEMCELL's scientific product development projects. You will ensure program ac ...

  • Vancouver Film School

    Program Manager

    1 day ago

    Vancouver Film School Vancouver, Canada

    **Job Scope** · This role is best suited for someone looking to take the next step in their career pathway as they advance into the first steps of a leadership role. The PM role is highly supportive, as it provides the highest level of customer service to all employees and extern ...

  • Lululemon

    Program Manager

    1 day ago

    Lululemon Vancouver, Canada

    who we are · lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, co ...

  • The Bridge Youth & Family Services

    Program Manager

    1 week ago

    The Bridge Youth & Family Services Vancouver, Canada

    **About Us** · **Relocation to Kelowna, BC is required for this role** · The Bridge Youth & Family Services is an Okanagan-based non-profit agency that utilizes evidence-based and client-centered care to provide the best service for our program participants and community. We prov ...

  • Lululemon

    Program Manager

    6 days ago

    Lululemon Vancouver, Canada

    who we are · lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the worl ...

  • UNYA

    Program Manager

    1 week ago

    UNYA Vancouver, Canada

    _**Employment Opportunity**_ · - **Cedar Walk Program Manager**_ · Who we are? · UNYA has been supporting the health and wellbeing of Indigenous youth in the Metro Vancouver area for over 30 years. · As a respected non-profit, charitable organization, we recognize Indigenous yout ...