Assistant Administrator - Toronto, Canada - City of Toronto

City of Toronto
City of Toronto
Verified Company
Toronto, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

Job ID: 35419


Job Category:
Community & Social Services


Division & Section:
Seniors Services & Long Term Care, LTC Regional Services


Work Location:
Cummer Lodge, 205 Cummer Avenue, North York, M2M 2E8


Job Type & Duration:
Full-time, Permanent


Salary:
$112, $144,200.00


Shift Information:
Monday to Sunday, 35 hours per week per week


Affiliation:
Non-Union


Number of Positions Open:1


Posting Period: 13-FEB-2023 to 27-FEB-2023


The Assistant Administrator is responsible for ensuring that the home has the operational and administrative capability and infrastructure required to deliver on its quality of care and quality of life goals for residents.


Major Responsibilities:


  • Plans, directs, coordinates and supervises essential program areas within the home including administrative services, building services and food and nutrition
  • Leads and motivates a diverse workforce, fostering a respectful environment, effective teamwork, compassion for residents and pride in quality of service
  • Monitors and reports on the home's financial and administrative performance
  • As part of the senior team, develops initiatives to improve resident outcomes and quality of life and plays a leading role in their implementation
  • Serves as a lead and resource for the Home in matters of HR and LR management, including hiring, termination, scheduling, payroll, labour relations, investigations, and team development
  • Acts as a valued resource to the Administrator and other members of the management team providing expertise in functional areas including human resources management and labour relations, financial administration, technology and procurement
  • Monitors and evaluates staff performance within assigned functional areas, ensuring effective daytoday supervision is provided through their managers
  • Provides daytoday leadership for a centralized callin (staffing) unit that serves 10 City of Toronto longtermcare homes
  • Takes initiative and use sound judgement to resolve customer care, stakeholder and labour relations issues
  • Develops and administers the home's annual budget, ensuring that expenditures are controlled and maintained within approved budget limitations
  • Coordinates the Home's purchasing processes including purchase orders and payments. Ensures compliance with the City of Toronto purchasing bylaws
  • Coordinates material management for the Home
  • Proactively ensures compliance with applicable federal and provincial legislation, The Fixing Long-Term Care Act, City of Toronto bylaws, Toronto Council decisions and Seniors Services and Long-Term Care policy
  • Contributes to effective risk management strategies, including monitoring financial performance, employee relations, occupancy, safety and security, public relations, customer relations, regulatory and service agreement compliance
  • Actively collaborates with other homes and corporate areas to continuously improve divisional performance
  • Serves as a resource for the home's information technology programs, hardware, installations and maintenance; and ensures compliance with PHIPA, MFIPPA and records management protocols
  • Ensures financial controls are in place for resident accounting including accommodation fees, resident banking, trust accounts, bill payments and petty cash
  • Responsible for the resident admission process and supports residents and families throughout their stay in the Home
  • Directs the Home's security program and emergency preparedness
  • Promotes a progressive and collaborative approach to meeting employer obligations under the Home's Occupational Health and Safety program
  • Reviews and acts upon the reports of internal and external inspections
  • Works with the community to promote volunteer and student placements, supports fund raising efforts
  • Colead with Director of Nursing and Administrator for the Home's pandemic response
  • Leads the Home in the absence of the Administrator.

Key Qualifications:


  • Considerable management experience in a longterm care home or similar organization
  • Experience in financial management, budgeting processes, and administrative controls
  • Experience with evaluation, performance measurement and project management methodologies. Experience managing large scale projects is an asset
  • Postgraduate degree in Business, Health Administration or approved equivalent combination of education and experience
  • Ability to maintain commitment to seniors' care
  • Advanced knowledge of demographic, health and social services and other trends affecting the longterm care sector
  • Strong consultation, conflict resolution, public relations and negotiating skills
  • Ability to effectively communicate both verbally and in writing at a management level. Advanced communication skills and community/family relationship building skills
  • Knowledge of legislation related to longterm care, human rights, occupational health and safety, and employment standards
  • Abilit

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