Customer Service Support Officer, Humber Arboretum - Ontario, Canada - Humber College

Description

Find Your Spot at Humber

At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest polytechnic College in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

The Humber Arboretum is a thriving natural ecosystem and outdoor learning space that advances the highest potential and well-being of the community through strengthening our relationships with nature and with each other. Encompassing 100 hectares at the back of Humber College North Campus, the Humber Arboretum is free to visit and offers a variety of programming to both Humber College students and the general public. It exists as a unique tri-partnership between Humber College, City of Toronto, and Toronto and Region Conservation Authority. The Centre for Urban Ecology (CUE) is home to the Humber Arboretum's educational programs and special events. At Humber College, the Humber Arboretum and CUE are part of the Faculty of Health Sciences & Wellness family. Learn more at

Job Details:

Position Title: Customer Service Support Officer

Status: Full Time Support

Hours: 37.5 hours per week (mainly Monday to Friday with possible weekend work)

Faculty/Department: Faculty of Health Sciences & Wellness – Humber Arboretum

Campus/Location: North Campus

Hourly Rate: Payband E: $ $32.24

What you will do:

Under supervision of the Manager of the Humber Arboretum, the Customer Service Support Officer is responsible for providing confidential operational, financial, and administrative support to allow the organization to function efficiently and effectively. Incumbent is also responsible for overseeing the planning and logistics of events run solely by the Humber Arboretum or in collaboration with other departments, faculties, or hubs in connection with Humber College.

What you bring to the role:

Education:

• A 3-year degree or diploma in Business, Accounting, Administration, and any other related fields of study, with professional certification in Quickbooks.

Experience:

At least 5 years overall related experience including:

• Preference will be given to candidates with at least 2 years' experience working with outdoor educational programs in Ontario Parks and/or conservation areas.
• QuickBooks training
• Mental Health First Aid
• Microsoft Teams, ZOOM, WebEx, BlackBoard
• Standard First Aid and CPR C
• PIPEDA training
• Strong knowledge of Ontario Camping Accreditation Standards as they relate to Human Resources

Skills:

• Proven ability to work well under pressure, manage multiple competing deadlines, demonstrate flexibility.
• Knowledge & familiarity with college structure & experience in an educational environment is essential.
• Ability to work independently/ self-motivated.
• Well-developed bookkeeping skills or related financial experience and demonstrated experience in monthly financial reporting and tracking.
• Ability to work effectively as part of a team and independently.
• Highly developed oral & written communication skills
• Strong attention to detail and excellent organizational skills
• Excellent knowledge of spread sheet, database and word processing software with attendant keyboarding skills.
• Ability to analyze and revise operating practices to improve efficiency.
• Able to handle sensitive information with confidentiality.
• Knowledge of Arboretum operations is considered an asset.
• Knowledge of or an interest in nature and sustainability is considered an asset.

What's In it for you?

• An opportunity to have an impact with a conservation and education focused Outdoor Education Centre poised to do great things.
• Diverse, hard-working, committed team of people who care about each other.
• Tools and technology that will allow you to succeed at your job.
• Amazing perks
• Highly supportive work culture

At Humber College we don't just accept difference — we celebrate it Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we're looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber

We thank you for your interest in working with Humber College. Only applicants selected for an interview will be contacted. Consideration for Support Staff and Academic positions will be given to internal employees in accordance with the respective Collective Agreements.

Equity, Diversity and Inclusion

Humber College is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Accommodation

Humber College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement

At Humber College, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment ).

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