- Work with senior leadership to architect future-proof, agile, and resilient organization and operating models which embraces the future state contact centre shared services vision.
- Partner with senior level leadership to co-create organizational design alternatives, test them against design criteria, and align leadership groups around design selection and implementation
- Design and maintain the matrix of all jobs the Contact Centre, evaluates spans, consistency of job descriptions and grades with internal policies and procedures
- Design and maintain the rules for the organizational structure creation
- Design and maintain the rules for the span of control within business unit
- Model resource and skill requirements through capacity planning using time distribution or activity analysis tools
- Examine job roles, tasks, and duties through analysis
- Develops new job descriptions and checks the consistency of job descriptions with internal policies and procedures
- Facilitate the process of the new job position creation (as required)
- Support stakeholders with clarifying role RACI, systems and job responsibilities.
- Partner with HR functions to support and respond to questions of job evaluation committee
- Contribute to org design practice and capability enhancement, through educating on frameworks and research"
- Own data validation, analysis, management, and visualization leveraging people data from our various source systems and using Excel, Tableau, Oracle
- Partner with business and HRBP to design new learning and career paths through linking organizational design and competencies
- Works with leaders/leaders/partnering functions in the development of functional strategy and planning (12-month horizon) by providing insights and raising issues
- Applies broader business metrics, leverages cost-benefit analyses when designing and implementing new programs, services and other initiatives.
- Develop reporting of key information to inform decision making.
- Interpret reporting to create summaries, draw conclusions and make recommendations to leadership.
- Bachelor's degree in a relevant field.
- A minimum of 5 - 7 years' experience in progressive organizational design roles with emphasis on ensuring proper structures to support business requirements in insurances or financial services
- Strong track record in organizational design interventions from diagnosis to implementation e.g. operating model design, workforce strategy, detailed design, org design analytics,
- Demonstrated success in project management;
- Demonstrated excellence in process facilitation; Highly developed analytical and design thinking skills
- Ability to quickly build credibility
- Deep knowledge of organizational design concepts and principles.
- Related professional designation Certified Human Resources Professional (CHRP) or Certified Human Resources Leader (CHRL).
- Comprehensive knowledge, understanding and expertise in the application of organizational design methodologies, principles, processes, and tools
- Organization design training, certification, coursework etc. is an asset
- Describes complex situations or information in terms that others can readily understand
- Remains focused on the "big picture" when addressing the details of a specific situation
- Ability to coordinate with and work across business units while driving shared services priorities and goals.
- Strong problem-solving abilities to address customer issues and provide suitable solutions
- Ability to think critically and adapt to changing situations while maintaining composure
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Graphic Design Specialist
1 week ago
Equitable CA Waterloo, CanadaAt Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is ...
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3 days ago
Christie Digital Systems Inc. Kitchener, CanadaWe give bright minds the tools to be truly creative and innovative. Join our team · At Christie, we create award-winning light technology solutions and services that help our partners and customers deliver unforgettable shared experiences. We're a global group of passionate peopl ...
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Operational Program Specialist for Design
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Image Sensor Design Specialist B
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Teledyne DALSA Digital Imaging (Waterloo) Waterloo, Canada**Company Overview**: · - Our Company is built on employee mutual commitment and respect, enthusiasm and progress.Teledyne Digital Imaging is a subsidiary of Teledyne Technologies Inc., a U.S. publicly listed enterprise, and specializes in the manufacture, design, research and de ...
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Designer Specialist
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P&P Optica Waterloo, ON, CanadaAbout P&P Optica (PPO) PPO is using brand-new technology to transform an industry that affects everyone on the planet: the food industry. We apply a complex and highly sophisticated mix of hardware, software and huge datasets to improve both the safety and quality of the food we ...
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Organizational Design Specialist
6 days ago
Definity Careers Waterloo, Canada Full timeReporting to the HR Business Partner, the Organizational Design Specialist supports large scale transformational programs, developing organizational design strategies, principles and rules for the creation of new structures, jobs, career streams as well as changes to current orga ...
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Design Drafter/CAD Specialist
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Eaton Corporation Kitchener, ON, CanadaEaton's ES AMER PCS CA division is currently seeking a Design Drafter/CAD Specialist. This role is a new addition to our team and is based at our Kitchener, ON facility. · Eaton's Electrical Services & Systems team offers a comprehensive portfolio of services tailored for every ...
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Design Drafter/CAD Specialist
6 days ago
Eaton Corporation Kitchener, ON, CanadaEaton's ES AMER PCS CA division is currently seeking a Design Drafter/CAD Specialist. This role is a new addition to our team and is based at our Kitchener, ON facility. · What you'll do: · Eaton's Electrical Services & Systems team offers a comprehensive portfolio of services ...
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Senior Resource Design Specialist
1 week ago
University of Waterloo Waterloo, ON, CanadaOverview · Term: 2 Years · The Centre for Education in Mathematics & Computing (CEMC) is Canada's largest and most recognized outreach organization for promoting and creating activities and materials in mathematics and computer science and is housed within the Faculty of Mathem ...
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Senior Resource Design Specialist
1 week ago
University of Waterloo Waterloo, ON, CanadaOverview · Term: 2 Years · The Centre for Education in Mathematics & Computing (CEMC) is Canada's largest and most recognized outreach organization for promoting and creating activities and materials in mathematics and computer science and is housed within the Faculty of Mathem ...
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Senior Resource Design Specialist
3 days ago
University of Waterloo Waterloo, Canada Full timeOverview · Term: 2 Years · The Centre for Education in Mathematics & Computing (CEMC) is Canada's largest and most recognized outreach organization for promoting and creating activities and materials in mathematics and computer science and is housed within the Faculty of Mathemat ...
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Senior Resource Design Specialist
3 days ago
University of Waterloo Waterloo, CanadaOverview · Term: 2 Years · The Centre for Education in Mathematics & Computing (CEMC) is Canada's largest and most recognized outreach organization for promoting and creating activities and materials in mathematics and computer science and is housed within the Faculty of Mathem ...
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Senior Resource Design Specialist
2 days ago
University of Waterloo Waterloo, CanadaOverview · Term: 2 Years · The Centre for Education in Mathematics & Computing (CEMC) is Canada's largest and most recognized outreach organization for promoting and creating activities and materials in mathematics and computer science and is housed within the Faculty of Mathem ...
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Senior Resource Design Specialist
1 day ago
University of Waterloo Waterloo, Canada Full timeOverview · Term: 2 Years · The Centre for Education in Mathematics & Computing (CEMC) is Canada's largest and most recognized outreach organization for promoting and creating activities and materials in mathematics and computer science and is housed within the Faculty of Mathemat ...
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Technical Leader
5 days ago
Teledyne DALSA Digital Imaging (Waterloo) Waterloo, Canada**Company Overview**: · - Our Company is built on employee mutual commitment and respect, enthusiasm and progress.Teledyne Digital Imaging is a subsidiary of Teledyne Technologies Inc., a U.S. publicly listed enterprise, and specializes in the manufacture, design, research and de ...
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Investment Specialist Associate
13 hours ago
Scotiabank Kitchener, CanadaRequisition ID: 175078 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · As a Scotiabank **Investment Specialist Associate**, you will be able to learn the intricacies of financial planning by working alongside seasoned Inv ...
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Client Service Specialist
3 days ago
People Corporation Waterloo, CanadaWe are seeking Client Service Specialists to join our team in Waterloo, ON. · This is an exciting time to join People Corporation. Our high level of acquisition activity and our consistent organic growth continue to define and further enhance our benefits, pension, and HR product ...
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Proposal Team Manager
1 week ago
WalterFedy Kitchener, CanadaIf you are an applicant with disabilities and require accommodations, please let us know at the time of contact and provisions will be arranged. · **Role At A Glance**: · We are looking for a Proposal Team Manager who is searching for their next professional challenge. By combini ...
Organizational Design Specialist - Waterloo, ON, Canada - Definity Financial Corporation
Description
Reporting to the HR Business Partner, the Organizational Design Specialist supports large scale transformational programs, developingorganizational design strategies, principles and rules for the creation of new structures, jobs, career streams as well as changes to current organizational structures.
This role is a 6 month contract.
What you'll do:
What you'll bring:
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