IT Project Technician - Markham, Canada - F12

F12

Verified Company

Markham, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Why F12?

Look no further if you seek the fast lane into an IT career or wish to supercharge your professional development.

You will work hard with a diverse team and gain exposure to technology services in scores of businesses; your resume will become rich with experience and accomplishments.

F12 is on a mission to elevate our employees to a minimum $70K salary - with career tracks beyond.

We are doing this by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders and their teams.

We value humble service, self-improvement, and hard work, and we are looking for like-minded individuals to join us on our journey.

As someone with a fantastic personality, you will be an escalation point for our project team members and a point of contact for our clients and vendors.

With your passion for continuous learning, you will help form the core of our service delivery with the opportunity to utilize your technical skills and troubleshooting ability.

Be the true visionary and bring to life all phases throughout the technical onboarding process.

What You Will Be Doing
Beginning from project conception to the follow-up, this role ensures quality execution of end-to-end IT services and solutions.

Grow your knowledge of hardware and software while also growing your customer service skills with the support of other project technicians.

Take the lead with your exceptional organizational skills as you manage your time to get tasks completed. With your personable attitude and professional etiquette, you will cultivate new customer relationships every day.

Create and innovate new technical methods of deploying solutions
Research and test new products and solutions
Own project deliverables, project timeline, and project success factors through accurate technical notes and activity tracking
Ensure every interaction with clients is pleasant and professional by delivering a "White Glove" experience to the enduser during postdeploy support and user assistance

Who You Are

Minimum 2years IT help desk/support experience
Minimum 1year IT infrastructure projects
Completion of multiple professionally recognized certifications
Advanced troubleshooting ability
Ability to take a technical lead with projects
Strong understanding of virtualization technologies
Experience managing and supporting 3rd party cloud services
A desire to help grow and mentor the team
A valid driver's license

What You Can Expect from Us
We take pride in our forward-thinking, dynamic culture that champions diversity and inclusivity and fosters a respectful working environment.

We also want to make sure that however you get IT done in all parts of your life, we've got your back.

Here are some of the components of our total rewards plan: