Program Assistant - Edmonton, Canada - MacEwan University
Description
PROGRAM ASSISTANT (12 MONTH TERM)SCHOOL OF CONTINUING EDUCATION
Competition No.
CATEGORY
SALARY
CLOSING DATE
- Full-Time Non Recurring Term (35 hours per week)
-
About Us:
- MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton's diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Métis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.
- Our comprehensive undergraduate university offers 59 programs to more than 18,000 full
Opportunity:
MacEwan University is seeking a Program Assistant for a full-time non-recurring term opportunity with the School of Continuing Education.
Key responsibilities include:
- Dealing directly with students inperson.
- Registering new and returning students for courses and collecting fee payment using PeopleSoft.
- Referring students to the Advisors or Senior Program Manager for specific questions or concerns relating to programs or the instructors.
- Providing program specific information regarding requirements, electives, procedures, timelines, and general program facts for designated portfolio.
- Referring students to the Student Support Centre Advisors as required.
- Preparing reports, records and supporting documentation as directed by the unit supervisor.
- Preparing course packages or handouts as provided by instructors.
- Assisting in the development and distribution of marketing/program information.
- Providing proofreading services.
Interviews for this position will be conducted in-person.
SKILLS:
You will have:
- Strong organizational skills.
- Excellent attention to detail.
- Proofreading and editing knowledge.
- Excellent customer service.
- Computer skills; including Microsoft, mêskanâs and PeopleSoft.
- Strong interpersonal and problemsolving skills.
- The ability to handle multiple tasks and projects with frequent interruptions.
- Strong intercultural communication skills.
- The ability to complete tasks in a fastpaced environment.
QUALIFICATIONS:
- A minimum of a postsecondary diploma in Business, Administration, or a related field.
- A minimum of two (2) years of related experience supporting program delivery, collaborating effectively with crossfunctional teams, working with international students, including an understanding of other cultures and the ability to communicate in a crosscultural working environment.
- Be an outwardfacing representative of our programs, fostering positive relationships with staff, students and, and stakeholders.
- A proven ability to communicate effectively with an ethnically diverse population.
- Cross cultural experience from student activities, work, volunteering, or study abroad would be considered an asset.
- An equivalent combination of education and experience may be considered.
BENEFITS:
When you become part of the MacEwan University team, you will enjoy a competitive salary.
Our total compensation package includes:
- Competitive base pay
- Generous vacation time
- Flexible benefits package
- Continuous learning culture
- Opportunities for career growth
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