Customer Service Representative - London, Canada - Bill Gosling Outsourcing

Bill Gosling Outsourcing
Bill Gosling Outsourcing
Verified Company
London, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description
Are you looking for a rewarding career? If so, take a leap now towards this fantastic opportunity to join a global business with amazing people

We are seeking motivated and results-oriented individuals to join our team as
Collections/Customer Service Agents.

In this role, you will be responsible to interact with customers/customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner.

Provides information to customers about product features.

We have multiple lines of business including:

  • Sales
  • Financial and Medical Customer Care
  • Sales
  • Collections
  • And more

Responsibilities:


  • Help customers with their questions and complaints
  • Give customers information about products and services
  • Ensure customer satisfaction and provide professional customer support
  • Update customer files with appropriate information and ensure the information being placed in customer files follow regulatory, clientspecific, and corporate guidelines
  • Other duties as assigned

This is a hybrid position and requires you to work onsite from our London office. 100% work-from-home is not available for this position.

Why Bill Gosling Outsourcing?

  • Canadian owned company
  • We have offices across the Globe including North America, Philippines, Costa Rica, United Kingdom, Trinidad & Tobago, India
  • Over 60 years of experience in the BPO industry
  • We like to have fun We strive to create a fun, diverse, and engaging workplace, which promotes both personal and professional growth.
  • Making Lives Better, One Connection at a Time_ that's what Bill Gosling Outsourcing is all about

What We Offer:


  • Hourly wages starting at $16.55/ hour with bonus/commission potential based on performance
  • All equipment will be provided by us
  • Health & Dental Benefits available after an initial waiting period
  • Refurbished historical building across from Budweiser Gardens and close to the Covent Garden Market
  • Enjoy the onsite gym
  • Play in the arcade or check out the downtown views from our rooftop patio
  • Public transit stops steps from our door
  • Desks that adjust to standing

Requirements:


  • Previous experience in customer service is required
  • Strong Communication skills verbal and written
  • Can solve problems and walk through issues with customers need to be able to probe with questions to find the right solution
  • Ability to troubleshoot and help customers
  • Need people who are selfstarters and have a strong desire for customer service

Office Location

London
345 Ridout St N

London, ON N6A 2N8


CHECK US OUT FOR YOURSELF

Twitter & Instagram:
bgocareers


Facebook:
Bill Gosling Outsourcing


LinkedIn:
Bill Gosling Outsourcing

  • Bill Gosling Outsourcing is committed to ensuring equal access and participation for people with disabilities. People with disabilities will be treated in a way that allows them to maintain their dignity and independence. _

Pay:
From $16.55 per hour

Expected hours: 37.5 per week


Benefits:


  • Casual dress
  • Dental care
  • Extended health care
  • Onsite gym

Schedule:

  • Monday to Friday
  • Weekends as needed

Work Location:
In person
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