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    RQ07089 Technology Architect - Toronto, Canada - Randstad Canada

    Randstad Canada
    Randstad Canada Toronto, Canada

    1 week ago

    Randstad Canada background
    Temporary
    Description
    This is a contract position for a Technology Architect for our public sector client.

    Work location:
    Downtown Toronto


    Duration:
    Twelve Months

    7.25 hours/day
    This is a Hybrid role that requires the candidate to be onsite 3 days of the week (This is a mandatory requirement of the role and is non-negotiable outside of exceptional circumstances.)

    Advantages
    Good compensation working on projects that will make a difference to the people of Ontario.

    Responsibilities
    Designing, testing, and debugging of a restful.

    NET solution/web service to act as a message broker between the OPS BMC Remedy environment and related tools and various external vendors supporting Public Safety Radio Network (PSRN) project and Government Mobile Communications Branch (GMCB).

    This would include Incident Management, Service Request Management and components of the configuration management database (CMDB) to be a bi-directional messaging system to other vendor IT service management (ITSM) toolsets.

    The Technology Architects would be responsible for Architecture, Design, UAT & Production testing with OPS vendors and to establish a standardized data model for re-use with new and existing vendors for the future.

    The Services and Deliverable's to be provided by the Vendor will include the following:

    Design, Develop, Administer and populate updates to the MSSQL databases

    • Modify or Create existing workflow.
    Develop or modify existing Custom Style Sheets (CSS).

    Develop or modify existing integration logic with the BMC Remedy ITSM toolset and related modules (Incident, Service Request,

    Change, Release, Problem, CMDB).

    Create administrators guide and support documentation for the web application(s) and BMC Remedy.


    Development of methods and procedures to load and maintain large amounts of data between the OPS BMC Remedy toolset and ITSM toolsets of the external vendor(s).

    User acceptance testing of the tool(s).

    Qualifications

    Experience with the use and implementation of BMC ITSM 7.6.04/8.1/9.1+ for a large Enterprise Service Desk Experience in ITSM compliant Remedy System.

    Experience in Recognized, ITSM compliant Service Desk tool (Tivoli Service Desk, Heat, IMPACT, CA Service Desk).

    Working knowledge of designed processes around ITIL Practices and the ability to guide others using this Methodology.

    Demonstrated attainment of ITIL Foundation V3 Certification.


    10 + years Application Methodology experience following the Software development life-cycle including Analysis, planning, design, coding, testing, unit test, and delivery.


    Experience with planning, design, and development of custom business to business (B2B) bridge solutions for ITSM tools such as BMC Remedy.


    Experience with large scale, enterprise, or government ITSM solutions developing RESTful API services to support 2-way communications between ITSM solutions.

    Summary
    If interested and qualified for this role, please apply today for immediate consideration

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada.

    As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

    In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.


    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

    We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.

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