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    Online Support Services Representative - Charlottetown, Canada - Canon Canada

    Canon Canada
    Canon Canada Charlottetown, Canada

    3 weeks ago

    Canon Canada background
    OTHER
    Description
    Canon has been at the forefront of digital imaging solutions for more than 80 years.


    Canon's corporate philosophy is Kyosei:
    all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada's best employers for diversity.

    Each year, we demonstrate our ongoing commitment to environmental sustainability by participating in programs that support this philosophy and our Environmental Charter.

    Since 2019, Canon Canada has been named one of Canada's Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness We've adopted to the new world of work by introducing multiple workstyles to compliment our philosophy of belonging.

    We want your career with us to be a journey, and we provide the tools to help you succeed and have a valuable role in Canon's story.

    Bilingual (French/English) Sr.

    Credit Representative ~ Are you ready to take your career in credit management to the next level? We are currently seeking a dedicated and experienced Credit Representative to join our team.

    The Senior Credit Representative will report to the Credit Manager and will be responsible for collections of accounts receivable, resolving customer chargeback claims and disputes, coordinating billing issues, and ensuring order review and release within corporate guidelines.

    Perform reconciliations on assigned portfolio accounts. Collaborate with internal business units to resolve outstanding receivables and deduction issues. Assess credit risk, review customer credit limits, and make credit recommendations as required. Assist with the training and onboarding of new employees in the Credit department. Minimum 3 years experience in retail credit Certified Credit Professional (CCP) certification considered an asset. Strong time management and multitasking skills to handle large account portfolio requests. Intermediate analytical skills to understand corporate policies and procedures and resolve issues effectively. Fluently bilingual in English and French REMOTE WORK This position offers a Virtual work schedule.

    You will be 100% remote and not required to report to the office unless there is a specific business need (work schedules and office reporting requirements may change from time to time based on business needs) When working from home, a reliable internet connection is required.

    Remote work is supported with cloud-based applications and collaboration tools Comprehensive health coverage plan that includes medical, dental and vision Life insurance, disability and wellness programs On-site cafeteria and outdoor patio Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products Community involvement As an equal opportunity employer, we welcome applications from all backgrounds and are committed to supporting and celebrating the diversity in our workforce.

    Since 1973, Canon Canada has been the leading provider of consumer, business, and professional digital imaging innovation.

    Headquartered in Brampton, Ontario, with additional offices across the country, we are committed to the highest level of customer satisfaction and loyalty and provide 100% Canadian-based service and support for every product we distribute.

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