Service Advisor - North Battleford, Canada - Fountain Tire

Fountain Tire North Battleford, Canada

4 days ago

Description

Overview

Fountain Tire North Battleford St) is searching for a friendly and knowledgeable individual to deliver exceptional customer service as a full-time Front Counter/Inside Sales Representative .

Competitive compensation ($18 - $22 per hour, depending on experience)

The Front Counter/Inside Sales Representative is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include:

Greeting and communicating with customers on all aspects of mechanical and tire repair and service

Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business

Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up

Scheduling customer appointments for tire and mechanical service

Recommending tire service, specialty tire service, wheel and mechanical service to customers

Ensuring that all products are billed accurately to the customer

Completing proactive calls to customers to determine their satisfaction level with the service received

What does it take to get on track?

Expert knowledge of mechanical and tire service is strongly preferred

Previous experience in the automotive repair industry and a history of providing exceptional customer service and business support

Strong time management skills

Well-developed interpersonal skills

Ability to work well under pressure in a fast paced, ever changing and high-volume environment

Maintaining a valid driver's license is a condition of employment

Must be available to work Saturdays

What do we offer? At Fountain Tire, you'll have a great place to work:

Fulltime hours, including Saturdays

Great discounts for you and your family on tires, parts and mechanical services

The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store

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