- The successful candidate will be responsible for facilitating major incident review meetings, preparing necessary documentation, and ensuring a smooth hand-off process to problem management.
- Able to take ownership of complex technical issues, collaborate with various resources and vendors as required.
- Create Incident Management communications within tight SLAs
- Evaluate priorities assigned to incidents for correctness
- Analyze trending or support gaps in the incident management process
- Suggest methodologies recommendations which can be applied to improve processes
i Develop metrics/KPIs reports on Service Now (ITSM tool) ii Run service reviews iii Maintain UHN Emergency Fan Out iv Participate in organizational meetings including CAB v Document all work performed vi Provide updates regularly
o Experience working with managed services vendor is considered an asset/strong skill -
We are hiring a Resolution Specialist for our collections team. The successful candidate will be responsible for ensuring all arrears are dealt with on a timely basis and in accordance with company policy. · Investigation of delinquent accounts in assigned portfolio · Collection/ ...
Toronto, Ontario1 month ago
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+Job summary · The Resolution Specialist will ensure all arrears are dealt with timely according to company policy.+ResponsibilitiesInvestigation of delinquent accounts in assigned portfolio+ · Minimize exposure to monetary losses or damage to investors corporate image+ · + · ...
Toronto $42,471 - $63,707 (CAD)4 weeks ago
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+Job summary · We are hiring a Resolution Specialist, · Collections · +ResponsibilitiesInvestigation of delinquent accounts in assigned portfolio · Collection/administration of portfolio · ...
Toronto $42,471 - $63,707 (CAD)5 days ago
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We are hiring a Resolution Specialist to ensure all arrears are dealt with on a timely basis and in accordance with company policy. · Investigation of delinquent accounts in assigned portfolio · Collection/administration of portfolio · ...
Toronto $42,471 - $63,707 (CAD)1 month ago
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We are hiring a Resolution Specialist Collections Reporting To Manager Collections FullTime Part Time Fulltime Salary Range $42 471 - $63 707 Posting Date January 5 2026 Closing Date January 19 2026 Hours of Work am – pm Grade Office Location Toronto Great location Steps away fro ...
Toronto, ON MJ V1 month ago
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We are hiring a Resolution Specialist responsible for ensuring all arrears are dealt with on a timely basis and in accordance with company policy. · Investigation of delinquent accounts in assigned portfolio · Collection/administration of portfolio · ...
Toronto, ON MJ V6 days ago
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We are hiring a Resolution Specialist--Bilingual, Collections Reporting To Manager. · ...
Toronto, Ontario3 weeks ago
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+Job summary · We are hiring a Resolution Specialist Bilingual Collections Reporting To Manager Collections Full-Time/Part Time Salary Range $42 471 - $63 707 Posting Date January 21 2026 Closing Date February 4 2026 Hours Of Work 8:30 a.m – 5:00 p.m Grade Office Location Toronto ...
Toronto $42,471 - $63,707 (CAD)2 weeks ago
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We are hiring a Resolution Specialist Bilingual Collections Reporting To Manager Collections Full-Time/Part- Time Full-time Salary Range 42 471 - 63 707 Posting Date January 5 2026 Closing Date January 19 2026 Hours Of Work a m – p m Grade Office Location Toronto Great location S ...
Toronto $42,471 - $63,707 (CAD)1 month ago
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We are hiring a Resolution Specialist-Bilingual, Collections. · Highly competitive compensation package which includes, base salary, bonus, benefits, · ...
Toronto, ON MJ V6 days ago
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This is an onsite role located in Mississauga. · Support customers and dealers in all phases of the retail account management and account resolution process for VFS Trucks, Construction Equipment and Coach Portfolios. · Determine the cause of default or delinquency and negotiate ...
Aurora1 month ago
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This is an onsite role located in Mississauga. · SUPPORT CUSTOMERS AND DEALERS IN ALL PHASES OF THE RETAIL ACCOUNT MANAGEMENT AND ACCOUNT RESOLUTION PROCESS FOR VFS TRUCKS CONSTRUCTION EQUIPMENT AND COACH PORTFOLIOS · ...
Mississauga, Ontario1 month ago
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We are looking for a Bilingual Trade Resolution Specialist to join our Mutual Fund Department. · ...
Mississauga $43,000 - $47,000 (CAD)1 month ago
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+We are looking for a Bilingual Trade Resolution Specialist to join our Mutual Fund Department. · Position Type: Replacement for existing vacancy+ ...
Mississauga $43,000 - $47,000 (CAD) Full time1 month ago
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We are looking for a Bilingual Trade Resolution Specialist to join our Mutual Fund Department. · We initiate outbound contact with agents via phone email to address quality of business issues deficient trades communicate required corrections missing information documentation need ...
Mississauga, Ontario1 month ago
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We are seeking a Dispute Resolution Specialist to represent Co-operators and CUMIS for disputes at the License Appeal Tribunal (LAT) in Ontario. · ...
Mississauga $72,847 - $121,411 (CAD)1 week ago
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The Care Experience department supports the organization's commitment to providing the best care experiences for our patients and families and promoting care and service that reflects the organization's Mission and Values. The Experience and Engagement Specialist supports the org ...
Toronto, ON1 month ago
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The Tier 1 Technical Support Specialist is the first point of contact for customers seeking assistance with technical issues. This role focuses on providing timely, accurate, and courteous support by troubleshooting basic to moderately complex problems, guiding users through solu ...
Toronto, ON1 month ago
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We are looking for a Client Support Specialist to provide customer-focused day-to-day support to specific clients and dealer groups doing business with AutoTrader. The role is responsible for investigating concerns and inquiries, communicating resolution in a timely manner, troub ...
Toronto, ON3 days ago
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Maintain and support production environments for critical clientfacing applications Drive stability and service improvements by analysing incidents trends and recurring issues Collaborate with Technology Development Infrastructure and Business Product teams globally Conduct start ...
Toronto, ON7 hours ago
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IT support function focused on User Access Management · The IT Service Desk Lead will be the first point of contact for IT-related issues and service requests via phone, email or ticketing system. · ...
Toronto, ON1 month ago
Enterprise Incident Resolution Specialist - Toronto, ON - beBeeIncidentManagement
Job title: Incident Coordinator
Description
Job Description
The role involves the implementation of incident management processes based on ITIL best practices. This entails creating and maintaining documentation, as well as conducting reviews and analysis of incidents to ensure timely resolution and continuous improvement. Additionally, the position requires effective communication with stakeholders and technical teams to manage restoration efforts.
Some key responsibilities include:
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Resolution Specialist, Collections
Only for registered members Toronto, Ontario
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Resolution Specialist, Collections
Only for registered members Toronto
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Resolution Specialist, Collections
Only for registered members Toronto
-
Resolution Specialist, Collections
Only for registered members Toronto
-
Resolution Specialist, Collections
Only for registered members Toronto, ON MJ V
-
Resolution Specialist, Collections
Only for registered members Toronto, ON MJ V
-
Resolution Specialist--Bilingual, Collections
Only for registered members Toronto, Ontario
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Resolution Specialist--Bilingual, Collections
Only for registered members Toronto
-
Resolution Specialist--Bilingual, Collections
Only for registered members Toronto
-
Resolution Specialist-Bilingual, Collections
Only for registered members Toronto, ON MJ V
-
Account Resolution Specialist
Only for registered members Aurora
-
Account Resolution Specialist
Only for registered members Mississauga, Ontario
-
Bilingual Trade Resolution Specialist
Only for registered members Mississauga
-
Bilingual Trade Resolution Specialist
Full time Only for registered members Mississauga
-
Bilingual Trade Resolution Specialist
Only for registered members Mississauga, Ontario
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Dispute Resolution Specialist, Accident Benefits
Only for registered members Mississauga
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Experience and Engagement Specialist Patient Family
Only for registered members Toronto, ON
-
Technical Support Specialist
Only for registered members Toronto, ON
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Client Support Specialist
Only for registered members Toronto, ON
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Application Support
Only for registered members Toronto, ON
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IT Service Desk Lead
Only for registered members Toronto, ON