Service Advisor - Victoria, Canada - BCAA
Description
Work at an award-winning top employer If you are looking for an empowering and progressive place to shape your future, then you've landed in the right place at BCAA.
With our corporate Head Office in Burnaby and locations around BC, we offer a wide variety of opportunities all across the province.
Share our purpose to empower British Columbians to move forward.- Summary_
- As one of BCAA's Memberfacing team members, the Service Advisor is an Insurance Professional dedicated to delivering amazing Member experiences through the servicing of BCAA's products and services, with a focus on Membership, Travel and Auto Insurance products. The Service Advisor is a source of positive brand impressions and builds longlasting relationships with our Members and helps them derive the maximum value from their Membership through identifying needs for additional BCAA products and services. The Service Advisor collaborates with a team who is passionate about igniting unparalleled Member loyalty that enables BCAA to be the most trusted organization in British Columbia.
- Key Responsibilities:_
- Reports to: Assistant Manager or Manager, Service Location
- External: Members, Insurance Council of BC, Insurance Brokers Association of BC (IBABC), ICBC, BCAA approved suppliers and community business associates
- Other: Various BCAA Management, other Service Location team members, and team members in P&D, Payroll, Marketing, Underwriting
- Qualifications:_
- Minimum Qualifications
- Completion of Grade 12 2 years' experience in a Sales and Service environment
- Level 1 Insurance license (or willing to obtain within 3 months)
- Completion of Autoplan Essentials within 3 months from start date in position
- Demonstrated sales productivity and customer service skills
- Demonstrated multitasking skills and proven ability to prioritize activities
- Strong interpersonal communication skills
- Ability to work within a fastpaced team environment and maintain a high level of professionalism
- Proven judgment and decisionmaking abilities. Must be
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