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Customer Service/Office AdministratorCustomer Service/Office Administrator - Canada - Craftsman Collision Ltd.
![Craftsman Collision Ltd.](https://contents.bebee.com/public/img/noimg-businessx400.jpg)
1 month ago
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada – but we're also a family that cares about the people we work with.
We're currently seeking a part time Customer Service and Office Administrator at our new Salmon Arm location, 8:00 am - 1:00 pm.
We offer competitive wages ranging from $42,000 to $55,000 annually (full time), and 3 weeks of paid vacation.The Customer Service and Office Administrator will provide exceptional customer service and support the Shop with operations initiatives and administrative duties.
Customer Service
Interacts with customers in a caring, friendly and professional manner and assists in clearly identifying the customers' needs to relay to the rest of the team.
Greets customers as they walk in the door and helps ensure their wait time is agreeable;
Helps customers to understand our processes and procedures by explaining in a clear, simple and respectful manner;
Office Administration
Orders all office supplies and printer toner cartridges;
Arranges courier services when necessary;
Supports in-shop training of new staff;
Monthly Bookkeeping Duties
Prepares monthly log for Head Office for any aging A/P amounts;
Reconciles Flat-Rate and Straight-Time hours with employees (with the help of Shop Manager) and posts the Flat-Rate Journal in CMS on a semi-monthly basis.
A/R Collections on unpaid balances including sending statements to customers and preparation of monthly log for Head Office;Reconciles GL accounts 4920 (Other Income/Over-Shorts), 1130 (Employee A/R) and 1999 (Suspense);
Performs year-end requirements as directed by Head Office.
Post-secondary courses in a related field an asset
Strong interpersonal skills with customer service-oriented attitude
Experience with accounts receivable, accounts payable, and payroll preferred
Proficient in Outlook, Word and Excel with the ability and willingness to learn new applications
Previous experience with payroll or HRIS systems preferred; Dayforce experience an asset
A valid driver's license preferred
~ When you're part of the Craftsman Collision team, you get valuable perks like extended health, professional development, certified training and more.
We appreciate the time that all applicants have taken when applying for this position, however, only the candidates that are chosen for an interview will be notified by phone or email.
No phone calls please.#