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    Operation Support Officer - Montréal, QC, Canada - Dyno Nobel

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    Description
    Dyno Nobel is a global leader in the commercial explosives industry.

    We provide innovative blasting solutions and quality explosives products throughout North America, Australia and selected customers in the Asia Pacific.

    OUR culture, OUR values, OUR commitment to safety and most importantly our PEOPLE. IPL's 4500 employees also manufacture and market industrial chemicals and fertilizer products & services to customers around the world.

    As the Business Operations Support Specialist, you will be accountable to provide the highest levels of internal and external customer support out of our office in Boisbriand QC.

    This encompasses accurate order taking, invoicing, inventory movements/counts and processing purchase order requisitions and other related tasks. Communicate with operational sites to co-ordinate deliveries
    Ensure customer deliveries include all contractual changes and are invoiced in a timely manner, in order to maximize cash flow and relieve inventory in SAP
    Have a basic understanding of other areas of the business and the impact each area has on one another
    Understand and maintain customer profiles to reflect customer(s) contract
    Maximize cash flow through timely billing of accounts receivable
    Instantel/Customer Service Support Liaison
    Ensuring customer profile binders are maintained with current quotes, PO's, Accounts, Sales Orgs, and procedures
    Document details of corrections and additional charges to simplify AR responsibilities
    Responsible for monthly site inventories and assist with controlling SLOB for target inventory turns
    Assist sites with goods receipts and issues, open PO's and transfers for accurate SAP data
    Must be bilingual in English and French
    College/University Business related degree is preferred
    A combination of education and/or two years of related work experience in a mid to large sized organization
    Proficient with SAP
    Treat the Business as our Own
    Care for the Community & our Environment
    Women and veterans are strongly encouraged to apply.

    Dyno Nobel is an equal employment opportunity employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, protected veteran status, genetic information or any other characteristic protected by law.

    Nous fournissons des solutions de dynamitage innovantes et des produits explosifs de qualité en Amérique du Nord, en Australie et à des clients sélectionnés en Asie-Pacifique.

    NOTRE culture, NOS valeurs, NOTRE engagement envers la sécurité et le plus important NOS employées.

    Les 4500 employées d'IPL fabriquent et commercialisent également des produits chimiques industriels et des engrais et des services à des clients du monde entier.

    Le Spécialiste du Soutien aux Opérations Commerciales est responsable de fournir le plus haut niveau de service à la clientèle par le biais de la prise de commandes et de la facturation efficace et rapide des commandes.

    Vous serez basé de notre bureau à Boisbriand QC.

    Répond professionnellement aux demandes liées à la prise de commandes par téléphone ou Internet et effectue l'entrée de données de façon précise.

    Assurer que les livraisons des clients respectent tous les changements contractuels et sont facturés rapidement afin de maximiser les revenus et diminuer l'inventaire dans SAP.

    Supporter l'équipe du service à la clientèle au niveau administratif
    Collège ou diplôme professionnel préféré
    Connaissances et expérience de travail avec SAP est essentiel
    Bonne connaissance avec SAP
    Bilinguisme français et anglais est obligatoire
    Les femmes et les anciens combattants sont fortement encouragés à postuler. Agency is a marketing agency specializing in digital advertising for a variety of clients across Canada.


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    We provide innovative blasting solutions and quality explosives products throughout North America, Australia and selected customers in the Asia Pacific.

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