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    Site Reliability Performance Engineer - Ottawa, ON, Canada - FreshBooks

    FreshBooks
    FreshBooks Ottawa, ON, Canada

    3 weeks ago

    FreshBooks background
    Description
    FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow.

    We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide.

    Some are fully remote and others are truly hybrid - it all comes down to what's best for the team and for everyone FreshBooks builds for.

    The Opportunity - Site Reliability Engineer

    The Infrastructure team at FreshBooks is looking for talented and experienced engineers to help us build and support our cloud-native infrastructure.

    As a Site Reliability Engineer, you'll be joining a team of technologists with a mix of specializations and skills.

    Our mandate is to provide secure, flexible and stable platform solutions that empower our feature development teams to create the highest quality services for our customers.


    NOTE:
    This role can be worked remotely from the above location.
    What You'll Do as a Site Reliability Engineer
    Bring a mindset of standards and best practices to help create observability solutions that the team team wants to adopt
    Participate in an on-call rotation
    Drive a culture of automation, both within the team and throughout the organization, to scale FreshBooks efficiently and reliably
    Participate in technical discussions to aid system design, analysis, and troubleshooting
    Help engineering teams to develop, test, debug and release scalable, resilient and highly available cloud-native applications
    2+ years of experience with implementation, operations, and maintenance of cloud services
    ~ Some experience working with one or more monitoring and observability tools such as: DataDog, Prometheus, Grafana
    ~ Experience in building systems in a microservice environment, understanding the basic building blocks of resilient and scalable software
    Experience with web applications developed in Python or Ruby
    Knowledge or experience in any of the following: web/network protocols, security, data persistence, and CI/CD pipelines
    An understanding of modern software development practices: An understanding of Linux primitives: process scheduling, signals, namespaces, authentication/authorization, etc.

    Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego Including Pension Plan matched to your local office, stock options for every full time employee, generous time off, annual healthy living credit, and more.

    ~ Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
    ~ Working Environments to Help You Thrive. Beautiful office spaces welcome you in Germany, Croatia, and Netherlands, and remote FreshBookers receive a home office credit to set up your home office.
    ~ 3 week dedicated company onboarding, career development through continuous coaching, training, and learning on the job, and a bi-annual review process.

    We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status.

    At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.

    For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone and/or .No, but I am open to relocation to the location described in this job ad.

    Will you now or in the future require work visa sponsorship?
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