Manager, Animal Centre - Chilliwack, Canada - BCSPCA

BCSPCA

Verified Company

Chilliwack, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

If you are up for the challenge and would like to be considered for this position, we would like to hear from you.

The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA) is looking to fill the following career opportunity:

POSITION:
Manager, Animal Centre

STATUS:
Permanent; Full-Time

SHIFT: 35 hours per week

LOCATION:
Chilliwack, BC

CLASSIFICATION:
Exempt

WAGE:
Salaried

CLOSING DATE:
Open Until Filled

About the Position:

This position is accountable for effective management, oversight and optimum care of people and animals in the assigned Animal Centre.

The position has oversight of accurate administrative and financial responsibilities at the assigned Animal Centre.

Develops and maintains relationships with internal and external stakeholders and promotes/implements the BC SPCA's strategic directions at a local level.

Ensures all BC SPCA policies are adhered to in the delivery of services.

Some specific duties:

Duties Related to Animal Care/Management:

Responsible for attaining and maintaining optimum animal welfare standards at all times as defined by the ShelterSense programs and implementation of all related BC SPCA policies.
Tracks and reports on the successful implementation and maintenance of standard operating policies/procedures and related programs in the Animal Centre and takes immediate steps to address any challenges to implementation or maintenance of these policies, procedures and programs.
Ensures the prompt and proper approval and transfer of animals to veterinary facilities, other locations and/or fosters in coordination with designated animal transfer staff and volunteers.
Where required, acts as the local point person for receiving animals related to cruelty investigations, including Large Scale Animal Intake (LSAI) cases.
Makes decisions regarding euthanasia in accordance with BC SPCA policy, ensuring input from team members and where necessary from senior staff in the Operations department.
Liaises with local veterinary facilities to ensure proper care of animals and build effective relationships.
Assigns a local staff lead to the animal foster program and ensures the program runs successfully.

Duties Related to People Care:

Responsible for the recruitment, hiring, onboarding, annual goal setting, regular performance management, and termination of Animal Centre employees; provides coaching and mentorship and ensure objectives and goals are met.
Responsible for ensuring that a staff member is assigned as the local Volunteer Lead for the Animal Centre.
Schedules staff and volunteers in keeping with BC SPCA requirements and budgeted staffing levels in a way that supports animal care and ensures operational requirements can be effectively met.
Acts as a champion for health, safety and wellness in the Animal Centre; ensures that all legal and BC SPCA requirements in health & safety are met and appropriate records are maintained.
Celebrates individual and team successes for both staff and volunteers.
Leads regular meetings with staff and volunteers to share local/regional/provincial information and provide opportunities for discussion and input.
Acts as an ambassador of new programs, policies and procedures and uses effective change management techniques to ensure high rates of success in implementation at a local level.
Builds relationships with other key stakeholders in the organization and facilitates interactions that enhance trust.
In unionized shelters as identified in the Manager, Animal Centre Responsibility Matrix, ensures proper administration of the applicable collective agreement and participates in the resolution of grievances and preparation for collective bargaining as required.
Submits all payroll information to the Human Resources department by established deadlines.
Manages and leads Animal Control Officers and other similar field staff assigned to fulfilling the provisions of the contract.

This includes but is not limited to:
recruitment/selection, onboarding/training, performance management, and discipline/discharge.

Ensures all aspects of municipal contract requirements are being met on time, on budget and with best practice standards as defined by the BC SPCA and endorsed by the relevant municipality.
Receives and resolves any public complaints and concerns related to the BC SPCA enforcement of the animal control and other related bylaws for the City of Richmond.

Other Financial/Administrative Duties:

Administers assigned annual budget.
Ensures effective customer/stakeholder relations.
Identifies community needs to Senior Manager and provides input into ways to address any gaps.
Engages in the following required fundraising activities:
May conduct additional fundraising and/or community engagement activities as noted in the Manager, Animal Centre Responsibility Matrix.
Provides required statistical reports on Animal Centre performan