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    Corporate Support Specialist - Calgary, AB, Canada - Medline Gruppe

    Medline Gruppe
    Medline Gruppe Calgary, AB, Canada

    1 week ago

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    Description
    Job Description - Clinical Support Specialist, LTC (WAR0104BZ)
    Clinical Support Specialist, LTC (

    Job Number:

    As a leading partner in healthcare, Medline Canada's sole purpose is Together Improving Care – this means being deeply committed to the health and well-being of our customers, employees, partners and our communities.

    Lifeworks Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being
    Career growth and training programs
    Open communication with Senior Leaders
    Tailored incentives for eligible employee groups, such as home office reimbursement and Sylvan Learning Centre credit
    Education support programs
    Social activities

    This Clinical Support Specialist, role has a dual focus – with responsibility for providing education to Health Care Professionals on the safe and effective use of the Medline Skin Care products and Incontinence Products sold at Medline.


    Reporting to:
    Senior Director Clinical Services, LTC


    Position Type:
    Full-time

    Work alongside, LTC Sales representatives and Clinical Support Specialists to increase account growth and implement new corporate and individual LTC homes to the Skin Health & Continence Program.

    ~ Demonstrate strong organizational skills to ensure evaluations and implementations are completed successfully.
    ~ Conduct presentations, education and/or in-services to educate customers on wound & skin care and incontinence products.
    ~ Engage in the support of the existing and development of new customer policies and procedures.
    ~ Complete account updates on a weekly basis utilizing designed spread sheets.
    ~ Work with the LTC team to develop new program tools to enhance account implementation and sustainability.
    ~ Support the healthcare facilities policy and practices at all times.
    ~ Minimum of 5 years of related work experience, working with an interdisciplinary clinical team in an Acute Care, LTC or Home Care setting.
    Minimum of 3 years industry experience in Medical Devices, specifically Continence and Skin Care.
    Excellent interpersonal skills & client service skills (verbal and written).
    Proven problem solver with solid analytical skills.
    Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
    Confident in developing and providing education based on adult learning principles.
    Driver's license required.
    Ability to travel overnight when required.
    Our Commitment to Diversity and Inclusivity

    Medline Canada is committed to diversity and inclusivity and we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons/persons of colour and those who identify as women, persons with disabilities and LGBTQ+ persons.

    Medline Canada is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA).

    We endeavor to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

    however, Canadians and permanent residents will be given priority.

    Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

    Medline is committed to working with and providing reasonable accommodations to individuals with disabilities.

    If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to and let us know the nature of your request along with your contact information.

    Our military employees add tremendous leadership skills and a broad range of talents which help us drive the healthcare solutions needed for today and tomorrow.

    #
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