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Kitchener

    Developer / service developer - Waterloo, ON, Canada - Conestoga College

    Conestoga College
    Conestoga College Waterloo, ON, Canada

    1 week ago

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    Description

    Vacancy Type:
    Support Staff - Full-time
    Support Staff Full-time Replacement Position
    (First consideration for Support Staff and Academic positions will be given to internal applicants in accordance with the respective Collective Agreements)

    Under the direction of the Program Manager and in compliance with the funded program guidelines and College policies, the Employment Developer provides job development assistance for multi-barriered, unemployed, and underemployed individuals.

    The incumbent will assist clients in exploring, accessing, and retaining employment and where necessary, initiating, developing, and securing direct employment opportunities, meaningful work experiences, and training placements for clients.

    It is anticipated that this position will meet the needs of the department through a hybrid work arrangement with 3 days on-site and 2 days remote.

    Refers clients to additional community services that are identified during the job development process
    Identifies and requests necessary jobseeker financial support for clients to reduce temporary barriers to employment, and support job retention in compliance with program guidelines
    Supports clients with job retention planning to determine ongoing needs to advance in their job
    Provides regular and ongoing job coaching to support clients with job performance and workplace integration
    Develops supportive and strategic relationships with employers to identify and meet human resource needs, labour market opportunities/trends, and to procure training/work experience and jobs for clients
    Conducts employer site visits, confirms eligibility, assesses workplace capacity, and evaluates commitment to participate in funded programs, on-the-job experiences, and hiring of identified clients
    Procures opportunities for participants seeking training/work experience, including apprenticeships, volunteer opportunities, job trials, or Part/Full-time employment (subsidized or unsubsidized)
    Identifies, educates, negotiates, and completes documentation to support work placement contracts, training objectives, and financial incentives for each client/employer connection
    Develops goal and skill-oriented training plans with participant and employer cooperation
    Monitors client progress through training plans to ensure that employer and clients are progressing through agreed-upon objectives; Provides training on sensitivity/diversity, workplace safety, and accommodation needs
    Responds immediately to clients and employers in crisis situations, demonstrating effective problem-solving and listening skills and facilitating access to qualified professionals
    Oversees documentation for funder and College data collection purposes, using digital platforms including ESCases, Thrive Career Wellness, SharePoint, and other approved platforms

    Maintains up-to-date client records and files, in accordance with funded program guidelines and departmental procedures, including client and employer contact documentation, subsidy information and rationales, training agreements, Employment Action Plans with rationale and progress notes, etc.

    Participates in team or community meetings, case conferences, and professional development activities
    Three-year Diploma/Degree in Social Sciences, Business, or related field
    Demonstrated experience working with Indigenous people, racialized people, newcomers to Canada, people with disabilities, youth with higher support needs, or people living in poverty
    Empathy, tact, patience, and sincere desire to help customers
    Access to reliable transportation for regular travel to employer sites

    Our career-focused education, training, and applied research programs prepare students for success, support industry, and workforce needs and promote economic prosperity throughout our region and across Ontario.

    Conestoga College is committed to workplace diversity and provides accommodations to applicants with disabilities throughout the hiring process.
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