Administrative Manager - Winnipeg, Canada - NorWest Co-op Community Health

NorWest Co-op Community Health

Verified Company

Winnipeg, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

1.0 EFT, 1 year term

Working closely with the Management Team, and the other partners of Access NorWest, in a collaborative and integrated service environment, the Administrative Manager will lead the Primary Care Assistants team, including providing daily guidance & supervision in the areas of customer service, teamwork, and daily work.

Responsibilities will also include privacy officer responsibilities, scheduling, hiring, performance appraisal and management, and disciplinary action as required. Full cycle medical billing also a key role, including third party billing, ie. WCB and reconciliation.

The Manager will also be responsible for stats and reporting, and will act as a liaison with maintenance crews, property managers, cleaning companies, security companies, and other vendors/services as required for day to day operations and special projects such as building renovations.

Qualifications:

A post-secondary Diploma/Certificate in an applicable field required, with a focus on Customer Service preferred (ie Certificate in

Applied Management:
Customer Service Specialization)
Minimum 4 years experience supervising staff
Previous experience in office management and/or supervision in a medical office/health clinic setting required.
Minimum 2 years experience as a medical office assistant or equivalent preferred
Experience as Privacy Officer and with PHIA legislation an asset
Experience and knowledge working with diverse staff, programs and client populations
Excellent communication and organizational skills
Ability to multi-task in a fast-paced environment
Adaptable, flexible character with creative problem solving aptitude
Exceptional customer service skills with ability to act as a role model and mentor new staff
Ability to work collaboratively within an interdisciplinary team environment
Child/elder abuse and criminal records check required
Valid driver's license and access to a vehicle
Proficient use of MS Office
Proficient use and knowledge of EMR (Accuro preferred) and medical billing software required, experience with third party billing, eg. WCB and reconciliation

Work availability:
days, evenings, weekends

Trina Raine, HR Coordinator

NorWest Co-op Community Health

785 Keewatin Winnipeg, MB R2X 3B9