Order Desk Agent - Port Coquitlam, Canada - Evolution Technologies Inc.

Evolution Technologies Inc.
Evolution Technologies Inc.
Verified Company
Port Coquitlam, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Work Term:
Permanent


  • Work Language: English
  • Hours: 40 hours per week
  • Education: Other trades certificate or diploma
  • Experience: 5 years or more
- or equivalent experience


Work setting:


  • Private sector
  • Retail/wholesale establishment/distribution centre

Tasks:


  • Access and process information
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Maintain records and statistics
  • Perform general office duties
  • Sell merchandise
  • Provide customer service

Computer and technology knowledge:


  • Enterprise resource planning (ERP) software
  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • Electronic mail
  • Simply Accounting

Specialization/experience (business sales and services):


  • Distribution

Sales experience:


  • Call centre
  • Medical equipment and supplies

Work conditions and physical capabilities:


  • Attention to detail
  • Fastpaced environment
  • Handling heavy loads
  • Repetitive tasks
  • Tight deadlines
  • Work under pressure

Personal suitability:


  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Screening questions:


  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?

Health benefits:


  • Dental plan
  • Health care plan
  • Vision care benefits

Financial benefits:


  • Bonus

Long term benefits:


  • Group insurance benefits

Other benefits:


  • Free parking available
More jobs from Evolution Technologies Inc.
See all jobs of Evolution Technologies Inc.