Food and Beverage Server - Fort McMurray, Canada - Regional Recreation Corporation of Wood Buffalo

Regional Recreation Corporation of Wood Buffalo

Verified Company

Fort McMurray, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

OVERVIEW

POSITION TYPE:

Term**
NUMBER OF POSITIONS:
PROBATIONARY RATE:
$17.18**
JOB RATE:$ 18.27**
CUPE POSTING DATE: August 28, 2023**
CUPE CLOSING DATE: September 3, 2023**
Term Start Date:September 5, 2023**
Term End Date
: March 25, 2024:

GENERAL DESCRIPTION

Reporting to the Food and Beverage Supervisor and Team Lead, the Banquet Server is committed to providing the best possible guest experience for patrons while dining at the RRC outlets.

This scope includes food and beverage service for banquets and catering, in addition to stadium and special event concessions.

Through consistent quality service, teamwork, and passion, the Banquet Server will positively contribute to the facility's reputation of providing a memorable experience for all guests.

RESPONSIBILITIES

Accountable for providing service that meets industry bestpractices and exceeds the expectations of RRC guests
Demonstrate full knowledge of banquet operations, including varying table service setups, food lines and equipment
Understand banquet event orders, following specifications for set up and service requirements
Ensure all required dinnerware, glassware, cutlery, linen and equipment are prepared for events
Knowledgeable of table service etiquette
Serve and replenish food and beverages for assigned event
Anticipate and understand the guest's needs through attentive and engaging service
Clear banquet rooms and reset for following day
Ensure cleanliness of all food and beverage areas exceeds expectations through adherence with sanitization and cleaning procedures
Maintain inventory and par levels of food and beverage areas to ensure guest satisfaction
Knowledgeable and efficient operation of Point of Sale (POS) system and payment processes, including daily cash outs and troubleshooting when applicable
Consistently offer professional, personable and friendly service to all guests
Follow food and beverage safety policies when handling food and beverage
Health and Safety conscious and actively involved in maintaining a safe work environment
Complete all duties as listed in opening and closing procedures
Complete other assigned responsibilities as required

QUALIFICATIONS:
Education & Experience

Valid ProServe Certification
Must have a minimum two (2) years' experience in high volume and/or full service hospitality operation
Valid ProTect Certification is an asset
High School Diploma or GED Equivalency is an asset
Food Safe Certification is an asset
Previous fine/casual dining experience and wine knowledge is an asset
First Aid/CPR/AED Certification is an asset
Must be at least 18 years of age

QUALIFICATIONS:
Knowledge, Skills & Abilities

Must be passionate about guest experience
Must be energetic, outgoing, reliable and punctual
Proven ability to work under pressure, maintaining service levels, efficiently following direction from Team Lead
Requires good communication skills, both verbal and written
Must possess basic computational ability and computer skills
Must have a working knowledge of types of banquet setups, capacities, etc.
Must have good interpersonal and guest interaction skills
Must have good organizational skills
Promote and work in a team orientated environment
Possess a willingness to learn and be constantly challenged to grow with the Food & Beverage team
Familiarity with POS systems and payment processing