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    Senior Change Management Consultant - Toronto, Canada - Global Pharma Tek

    Global Pharma Tek
    Global Pharma Tek Toronto, Canada

    Found in: Talent CA C2 - 3 days ago

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    Contract
    Description
    Position: Senior Change Management Consultant
    Location: Toronto, ON (Hybrid)
    Duration: Months Contract + possible extension

    Description:
  • Work with organizations, by providing expertise, consultative advice, guidance, and coaching, to build knowledge and expertise of change management principles, methodologies, and tools
  • Help leaders and teams enhance their capabilities to understand how change impacts people, the reasons why people resist change and how to support people as they transition through change
  • Be an active and visible coach to support leaders, partners and stakeholders in their role as change champions
  • Partner and work collaboratively with key roles such as project managers, business analysts, process improvement specialists, change consultants and leadership to integrate change practices at all levels of the organization
  • Develop and implement change management strategies, plans and framework
  • Lead, develop, implement and/or provide input in the development of communication plans, sponsor roadmaps, stakeholder assessments, training plan, and resistance management throughout the lifecycle of the project
  • Leads stakeholder management, including identification and analysis of key stakeholders, and the development of stakeholder engagement strategies
  • Ensure the alignment of change management activities with participating stakeholders to remove change barriers, smooth the adoption process and contribute to problem-solving resulting in successful implementation
  • Ensure that clients/partners and stakeholders are actively engaged in the change, consulted with and communicated to
  • Be able to articulate the purpose of change in a manner that makes sense to impacted stakeholders and provides a compelling picture of the new organization
  • Build consensus among clients/partners and stakeholders on specific changes designed to better meet their needs
  • Identify potential people side risks and anticipated points of resistance and develop plans to mitigate or address concerns
  • Design and conduct change readiness assessments, evaluate results, and present findings to stakeholders to plan and carry out a change management strategy
  • Administer measurement systems to track adoption, utilization, and proficiency of individual changes
  • Develops an approach to embed/institutionalize the change to sustain the benefits achieved, including knowledge transfer, performance management, continuous improvement and other related practices.
    • General Skills:
  • Experience and knowledge of change management industry standards, best practices, methodologies and tools
  • Experience in development of training, communication, and change management strategies and plans
  • Ability to work effectively and engage with a diverse group of stakeholders, such as senior management and leaders, project managers, etc.
  • Strong conflict management, interpersonal and communication skills (written and verbal)
  • Experience with project management fundamentals and understanding of the lifecycle of a project
  • Excellent active listening skills
  • Strong analytical and decision-making abilities
  • Strong presentation and group facilitation skills
    • Desirable Skills:
  • Experience identifying and assessing change impacts to the organization's business processes and technology solutions to drive business and people adoption
  • Experience leading medium to large transformational change projects
  • Experience working with project leads to apply a structured change management approach and methodology for the people side change across for assigned initiatives
  • Experience understanding the program/project and related change management issues by identifying key stakeholders and how they will be impacted by the change
  • Experience developing actionable and targeted change management plans that include communications, coaching, training, sponsorship, and/or other resistance management activities
  • Experience defining and measuring success metrics and monitoring change progress to track adoption, utilization, and proficiency related to changes
  • Experience managing the change management process, and applying change management best practices to support the project or initiative
  • Experience coordinating efforts with other subject matter experts, including communications specialists, training specialists, and human resource consultants during implementation
  • Ability to influence others, at all levels within the organization, and move towards a common goal
    • Evaluation criteria:
  • Change Management: %
  • Interpersonal, Influencing, and Communications Skills: %
  • Project Management Skills: %
  • Analyzing/Problem-Solving Skills: %
  • Technical Skills: %
    • Must have:
  • years of Change Management Experience
  • Relationship management experience
  • Communication and consultation experience skills
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