Pharmacy Assistant/csr Team Lead - Hamilton, Canada - Calea Ltd.

Calea Ltd.

Verified Company

Hamilton, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

Calea is Canada's leader in the provision of products and services that safely and reliably support community-based infusion therapy, advanced wound care, and the need for general medical supplies.

We are a community partner and licensed Pharmacy, providing expert solutions and support resources to healthcare professionals, hospitals, patients and their caregivers, and home care programs across the country.

Calea supports patient care provided by several of Ontario's largest _Local Health Integration Networks'_ (LHINs) _Home and Community Care_ services.

Our customers also include Regional Health Authorities.

Our people, experience, systems, and facilities make us a trusted partner in delivering innovative, cost-effective, patient-focused care that preserves independence and enhances quality of life.

With over 280 employees and pharmacy locations in four provinces, Calea is committed to continually advancing the delivery of safe, high-quality community care.

Join a team that makes a difference Come grow with us

We are currently seeking a full-time Pharmacy Assistant/CSR Team Lead
to work at our Hamilton location (41 Brockley Drive).

SCHEDULE
Must be available to work rotating shifts: days/evenings/weekends, between the hours of 8am-9pm.

**Approximately one weekend every 4-6 weeks, including stat holidays on rotation.

BASIC FUNCTION

The Pharmacy Assistant-CSR Team Lead is responsible for all administrative duties related to the scheduling and dispensing of medications and IV and Medical Supplies.

The Pharmacy Assistant-CSR Team Lead communicates with doctors, nurses, LHINs and clients to ensure adequate quantities of medication and supplies are dispensed at the times necessary for continued patient care as well as internal customers.

The Pharmacy Assistant-CSR Team Lead coordinates relevant information with the pharmacist, shipping, warehouse and finance departments regarding medication and supply dispensing and appropriate billing.

The Pharmacy Assistant-CSR Team Lead ensures adequate staff coverage in PA/CSR and Order Entry departments to meet needs of the LHIN.

The Pharmacy Assistant-CSR Team Lead plays a pivotal role in the co-ordination of internal and external communications to ensure patient medications and supplies are provided on a timely basis.

This includes continued monitoring of medication use, patient eligibility, and billing accuracy.

QUALIFICATIONS

Pharmacy Assistant Diploma/Certificate and 23 years of relevant pharmacy experience.
Pharmacy Technician certification from OCP an asset
Previous experience/knowledge of IV and medical supplies components
Intermediate computer skills required, MS Office
To meet business requirements and as business dictates, this position requires shift work on a rotational basis. Must be flexible and adaptable to meet the departmental scheduling needs and changes of responsibility reflective of the business needs

SKILLS

Excellent organizational skills with strong attention to detail
Ability to handle multiple demands made simultaneously under short time constraints.
Able to work individually or in a group setting
Excellent customer service skills and the ability to collaborate with all levels both inside and outside the organization
Excellent communication skills (written and verbal)
Selfmotivated and able to work with mínimal supervision
Excellent continuous improvement skills
Proven ability to adhere to standards & procedures and maintain confidentiality
Calea is responsible for ensuring we can provide critical and lifesaving medical products and services to vulnerable members of our communities. We are committed to fostering a caring culture, a safe environment, and a healthy workplace for all employees. Everyone must follow safe work practices and comply with our health and safety policies._
The company is committed to meeting the accessibility needs of people with disabilities. Calea is dedicated to breaking down barriers to accessibility, preventing new barriers from arising and to meet the accessibility requirements prescribed by the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any time please contact us._