Jobs
>
Ottawa

    Quality Customer Service Representative - Ottawa, ON, Canada - Advantech Bb

    Advantech Bb
    Advantech Bb Ottawa, ON, Canada

    1 week ago

    Default job background
    Full time
    Description

    Founded in 1981, B+B SmartWorx powered by Advantech, formerly B&B Electronics, provides intelligent M2M and IoT connectivity solutions for wireless and wired networks.

    We design and build device connectivity and network infrastructure products that deliver intelligent connectivity at the "edge" of networks in remote and demanding environments.

    We're looking for a Customer Service Representative that can thrive in a fast-paced, dynamic environment to get the job done with a positive, professional approach.

    You'll be helping current and potential customers by answering service questions or directing them to the correct technical department; processing orders and billing; and building customer relationships.

    Responsible for receiving and processing all orders for shipment and maintaining customer account information and other data required.


    Customer Service Representative Job Duties:

    Providing unmatched exceptional service to all company customers; Complete, enter and verify customer orders via telephone, email, fax, mail order, and occasionally in person.

    Update and follow-up on web orders and assist customers with login identification and other web related tools
    Maintain customer account information including address, payment type, contact information

    Identify customers with potential project requirements and pass information to inside sales for the benefit of the customer's business requirements.

    Answer all customer questions and/or referring to technical support when necessary
    Communicate with manufacturing and production regarding stock availability and projected ship dates and with purchasing for vendor delivery dates
    Communicate with accounting and credit personnel in regards to customer billing requirements, options, and credit limits
    Communicate with technical support and engineering for information including custom model details and pricing
    Participate in organized training to improve job efficiencies, better understand company resources and product information
    Issuing and processing return material authorizations including warranty and non-warranty repairs and replacements, exchanges, and credits

    Communicating with VP of Marketing and Sales Operations regarding process improvements, customer opportunities or complaints, and any other issues affecting the team and its ability to provide outstanding customer service.

    1 year related experience and/or training
    ~ Strong computer skills and ability to utilize various software programs (Microsoft Word, Excel, Outlook)
    ~ Superior customer service, verbal communication, and interpersonal skills with the ability to effectively communicate.
    ~ Good planning, organizing, problem solving, time management and attention to detail required with the ability to adapt to changes in work environment

    Office working environment
  • CCTS-CPRST

    Customer Service Representative

    1 week ago

    CCTS-CPRST Ottawa, Canada

    _Le français suit..._ · **Title: Customer Service Representative** · **Employment Term**: Permanent, Full-Time, with Benefits · $46,000 per year ($22.11 /hour) · **About the CCTS**: · At the Commission for Complaints for Telecom-television Services (CCTS), our mandate is to revie ...

  • Art Woods Group of Companies

    Customer Service Representative

    4 days ago

    Art Woods Group of Companies Ottawa, Canada

    Looking to hire an enthusiastic, customer-oriented service representative to act as a liaison, provide information regarding products and/or services and enter orders with accuracy and efficiency. · The individual will also be responsible for resolving emerging issues that client ...

  • Intact

    Customer Service Representative

    1 week ago

    Intact Ottawa, Canada

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens ...

  • Intact

    Bilingual Customer Service Representative

    2 days ago

    Intact Ottawa, Canada

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens ...

  • Riverside Opticalab Ltd.

    Bilingual Customer Service Representative

    1 week ago

    Riverside Opticalab Ltd. Ottawa, Canada

    **Powering Vision**: · Riverside Opticalab Group is part of the EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in adva ...

  • Motion

    Customer Service Representative/représentant Du

    4 days ago

    Motion Ottawa, Canada

    Working at Motion Canada is about partnering - with our teams, our suppliers and our customers. We work hard to deliver the kind of culture and benefits that make the experience more than just a career move - you'll partner with some of the most talented and humble men and women ...

  • Riverside Opticalab Ltd.

    Bilingual Customer Service Representative

    2 days ago

    Riverside Opticalab Ltd. Ottawa, Canada

    **Powering Vision**: · Riverside Opticalab Group is part of the EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in adva ...

  • Canadian Bar Association

    Bilingual Membership Services Representative

    3 days ago

    Canadian Bar Association Ottawa, Canada

    **Représentant ou représentante bilingue des services auprès des membres** · **Résumé du poste** · Sous l'autorité de la gestionnaire, Services aux membres, le ou la titulaire exécute des tâches administratives connexes à la facturation des adhésions, la mise à jour des renseigne ...

  • DXC Technology

    Bilingual Service Center Representative

    6 days ago

    DXC Technology Ottawa, Canada

    **Our DXC Modern Workplace services enables customers' employees** to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely. · **-Must be bil ...

  • DXC Technology

    Bilingual Service Center Representative

    1 week ago

    DXC Technology Ottawa, Canada

    **Our DXC Modern Workplace services enables customers' employees** to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely. · **-Must be bil ...

  • Ecolab

    Gerant de Service, Territory Representative

    13 hours ago

    Ecolab Gatineau, Canada

    FRS, une division de Ecolab, est le plus important fournisseur de produits, programmes et services de nettoyage dans le domaine de la vente au détail d'aliments. Connu comme "Vos experts en sécurité alimentaire," notre mission est de fournir un programme de nettoyage pour assurer ...

  • National Service Solutions

    Service Representative

    1 week ago

    National Service Solutions Ottawa, Canada

    Looking for the perfect position with **no weekends.** Look no further we have it for you · This position involves stocking merchandise and packing out delivered mouldings within a hardware store, keeping store clean and organized, ordering and culling. Moderate to heavy lifting ...

  • National Service Solutions

    Service Representative

    2 days ago

    National Service Solutions Ottawa, Canada

    **Looking for the perfect position with** **no weekends.** **Look no further we have it for you**: · This position involves stocking merchandise and packing out delivered mouldings within a hardware store, keeping store clean and organized, ordering and culling. Moderate to heavy ...

  • National Service Solutions

    Service Representative

    1 week ago

    National Service Solutions Ottawa, Canada

    **Looking for the perfect position with** **no weekends.** **Look no further we have it for you**: · This position involves stocking merchandise and packing out delivered mouldings within a hardware store, keeping store clean and organized, ordering and culling. Moderate to heavy ...

  • BMO Financial Group

    Service Representative

    6 days ago

    BMO Financial Group Ottawa, Canada

    rue St-Jacques O Montreal Quebec,H2Y 1L6 · Schedule : 8am to 4 pm · 100% Onsite role · Provides day-to-day delivery of critical processes, administration and servicing activities in in connection with retail and commercial deposits and payments. Supports the execution of payments ...

  • Myers Automotive Group

    Customer Service Representative

    1 week ago

    Myers Automotive Group Ottawa, Canada

    **Customer Service Representative**: · The Myers Automotive Group is looking for energetic and motivated individuals to join our team. This is a part-time customer service position in our Business Development Centre working at least 20 hours a week. The representative will also b ...

  • Fix Network

    Customer Service Representative

    1 day ago

    Fix Network Ottawa, Canada

    **Fix Auto Kanata is looking for a Customer Service Representative**: · As a **Customer Service Representative**, you will act as brand ambassador and provide positive brand experience to all customers. The role as a Customer Service Representative is to ensure that the customer ...

  • Business Management Firm

    Customer Service Representative

    1 week ago

    Business Management Firm Ottawa, Canada

    We partner with small to medium-size brands and transform their communication and outreach methods with desirable target markets to increase their visibility, market share and revenue. · Our dynamic and success-driven team is actively looking to onboard a Customer Service Represe ...

  • People Corporation

    Customer Service Representative

    1 week ago

    People Corporation Ottawa, Canada

    We are seeking a Bilingual Customer Service Representative to join our Coughlin team in Ottawa, Ontario. · The Bilingual Customer Service Representative primarily answers telephone and walk-in inquiries and corresponds with members of various plans on such matters as coverage, en ...

  • Myers Automotive Group

    Customer Service Representative

    1 day ago

    Myers Automotive Group Ottawa, Canada

    MYERS BARRHAVEN CARSTAR COLLISION & GLASS SERVICE - located at 550 Dealership Drive - is looking for a Customer Service Representative (CSR) to join our bodyshop. The Customer Service Representative will be responsible for handling day to day interactions with customers and insur ...