- Create a positive guest experience through interaction and adherence to the sequence of service
- Have full and complete knowledge of all food and beverage menus and recipes in order to make thoughtful recommendations and meet service standards
- Answer any guest questions about food, beverages, wines in an informative, professional, and helpful way
- Assist all guests with any inquiries or requests in a pleasant and helpful manner
- Communicate to guests regarding all restaurant and Resort special events and activities through daily standups and internal communication
- Ensure guests are satisfied with their food, beverage and service
- Be aware of any special requests, inclusive of guest allergies
- Promptly receive drink order chits and pour all beverages according to Eldorado Resort standards, ensuring complete accuracy of recipes
- Demonstrate integrity at all times
- Communicate all service requirements to team members in a courteous and efficient way
- Be aware of all cash handling and cash-out procedures, and all methods of payment
- Ensure accuracy when entering orders into the POS system, following all policies and procedures
- Perform all opening, side, and closing duties, as well as weekly duties to company standards
- Understand how to correctly operate all the restaurant equipment while protecting all company assets
- Proactively stock and maintain all bar products
- Maintain an immaculate, organized, and safe bar area
- Other duties as assigned or required
- Minimum 1 year of experience bartending in an upscale high-volume establishment
- Valid Serving It Right certificate
- Experience with Squirrel and OpenTable an asset
- WSET or similar an asset
- Positive attitude and a willingness to think outside the box
- A passion for the industry and meeting new people
- Organizational skills, ability to multi-task and anticipate guest needs
- Ability to remain calm under pressure while working in a fast-paced environment
- Must be available to work evening shifts, holidays and weekends
- Extended Health and Dental Benefits
- Employee & Family Assistance Program
- Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport, Home2Suites)
- An excellent work environment, with a focus on staff recognition and teambuilding
- Room for growth and development
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Bartender - Kelowna, Canada - Eldorado Resort
Description
If you're looking for an exciting and rewarding opportunity to showcase your talent and join a team that brings out the best in each other, then we want to hear from you Eldorado Resort is currently looking for seasonal Bartenders at Lakeside Dining and Maestros Mediterranean.
Our beautiful lakeside property offers a wide range of exciting career opportunities. We offer competitive earnings potential, employee discounts on water sport rentals, fun social events, incredible colleagues, and last but not least, discounted hotel stays and food & beverage at all Argus owned Restaurants and Hotels
Position Summary
Our Bartenders take pride in their food, wine and spirit knowledge. Bartenders help create an exceptional and unique guest experience through engaging interaction and quality service in our upscale dining outlets. They display natural showmanship, passion for whisky, local spirits and wine, have great communication skills and an eye for detail.
What will you be doing?
You will be responsible for performing the following tasks to the highest standard:
What are we looking for?
To successfully fill this role, you should demonstrate the following:
Perks
Don't miss this exciting opportunity to join our Eldorado Resort family