Workforce management analyst jobs in Canada

Insight Global is seeking a Real-Time Analyst (Workforce Management) to join one of our leading HCM clients. · This role is critical in monitoring and managing real-time operations across multiple queues to ensure optimal service levels.Beyond monitoring, you'll contribute to da ...

We are seeking a Workforce Management Analyst to join one of our leading HCM clients. · Monitor and manage real-time operations across multiple queues. · Contribute to data analysis and reporting. · ...

Talent management strategies and activities · Identify and manage Layer6 hiring needs · Plan, forecast and regularly reconcile with Finance Layer6's jurisdictional headcount numbers against approved resource targets. · Manage resource role profiles with skillsets and their prefe ...

We are seeking a Workforce Analyst for the Care Access Team Contact Centre to optimize staffing, scheduling, and real-time adjustments based on call volumes and performance metrics.We are one of Canada's leading specialized community services, home and integrated care providers, ...

L'objectif principal est une expérience client exceptionnelle via l'intelligence artificielle pour chaque client. · ...

++Insight Global is seeking a Real-Time Analyst (Workforce Management) to join one of our leading HCM clients. · ...

The Workforce Analyst will play a critical role in optimizing operational performance through accurate forecasting and resource planning. · This individual will be responsible for developing daily forecasts, delivering actionable insights to optimize work allocation by type, and ...

+The Workforce Analyst will play a critical role in optimizing operational performance through accurate forecasting and resource planning. · +Develop and maintain daily claims forecasts using multi-day work item methodologies, including backlog inventory and service level projec ...

The Workforce Analyst will play a critical role in optimizing operational performance through accurate forecasting and resource planning. · Develop and maintain daily claims forecasts using multi-day work item methodologies. · ...

We're looking for a seasoned Workforce Management Analyst to join our team. · ...

We help people businesses and society prosper in good times and be resilient in bad times. Join our team where collaboration and innovation are at the heart of everything we do as a Workforce Planning Analyst you will be a catalyst for operational excellence and your pivotal role ...

A workforce management analyst will implement configure Dayforce WFM/Time HR Core with entitlements experience client facing skills excellent written skills for preparing detailed test cases other documentation. · ...

The job involves implementing and configuring the Dayforce WFM module, requiring client-facing skills and excellent written skills. · ...

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The Senior Analyst provides support and functional troubleshooting for the application, in the area of employee self-service and centralized support for scheduling and timekeeping. · The Senior Analyst will have an in-depth knowledge of scheduling and timekeeping practices and a ...

We are looking for a highly analytical and operations-focused Senior Workforce Planning Analyst to join our Enterprise Contact Centre team. · This role is central to managing intraday workforce performance, optimizing scheduling, and delivering actionable insights through KPI ana ...

The Workforce Analyst supports the Institute's efforts to advance social procurement, inclusive employment, · and changemaking across campus and community.This role involves tracking and analyzing procurement opportunities · across government and post-secondary institutions, · co ...

We are looking for a highly analytical and operations-focused Senior Workforce Planning Analyst to join our Enterprise Contact Centre team. · Oversee intraday workforce management across enterprise contact centre teams · Monitor real-time adherence, service levels, and staffing v ...

The Workforce Analyst will be responsible for workforce forecasting, scheduling, real-time monitoring, and reporting for contact centres. · ...

The Employment and Financial Services division within Assisted Living and Social Services (ALSS) provides financial assistance to Albertans through the Income Support and AISH programs. · The Workforce Management (WFM) unit in this division plays a critical role in achieving serv ...