Best professionals offering technical support technician services in Montréal

Technical Support Technician

Description

A technical support technician is a professional responsible for providing assistance and troubleshooting to clients with technical issues related to computer systems, software, and other electronic devices.

Requirements

To perform this service, one should have strong analytical and problem-solving skills, excellent communication skills, and the ability to work in a fast-paced environment.

Accreditation and Certification

Recommended accreditations and certifications for industry professionals include CompTIA A+ and Cisco CCNA.

Choosing the Right Service Provider

When choosing a technical support technician, consider their experience, certifications, and customer reviews.

Questions to Ask Before Hiring

• What experience do you have with technical support?
• Do you have any relevant certifications?
• Can you provide references from previous clients?

Useful References

The International Society of Automation (ISA) and the IEEE Computer Society are useful resources for technical support technicians.

Prices

The prices for technical support services vary depending on the location and the technician's experience. In Montréal, the average hourly rate is between $40 and $75 CAD.

Fees for Technical Support Technician freelancers

The average daily fee for the experienced freelancers is $120 CAD.

The fee varies depending on the city in which the are located. For instance, the average daily for a Technical Support Technician in Montréal is $120 CAD while in Québec is $100 CAD or in Toronto is $150 CAD.