Best professionals offering help desk support services in Ottawa

Service Offerings in Ottawa

Overview

Help desk support is a service offered to clients who require assistance with technical issues or other problems related to their products or services.

Professional Requirements

Professionals who offer help desk support typically have a strong background in technical support or customer service, and may have certifications in areas such as ITIL or CompTIA.

Recommended Accreditations and Certifications

Industry professionals who offer help desk support may hold certifications such as ITIL Foundation or CompTIA A+.

Choosing the Best Service Provider

When choosing a help desk support service provider, clients should consider factors such as the provider's experience, certifications, and customer reviews.

Questions to Ask Professionals

• What experience do you have in providing help desk support?
• What certifications do you hold?
• Can you provide examples of previous projects you have worked on?

Useful References

For more information on help desk support, clients may want to consult resources such as the IT Service Management Forum or the Customer Service Institute of America.

Prices in Ottawa

The prices for help desk support services in Ottawa can vary depending on the provider and the specific services offered. However, on average, clients can expect to pay between $20 and $50 per hour for help desk support services.

Requesting a Quote

When requesting a quote for help desk support services, clients should provide the service provider with information about their specific needs and requirements. The service provider will then use this information to provide a customized quote for the services.

Fees for Help Desk Support freelancers

The average daily fee for the experienced freelancers is $150.

The fee varies depending on the city in which the freelancer are located. For instance, the average daily for a Help Desk Support in Montreal is $120 while in Toronto is $180 or in Vancouver is $200.