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Winnipeg

    Project Coordinator - Winnipeg, Canada - Brook Global

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    Full time
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    Salary:

    Position Summary

    The Project Coordinator plays a key role in the execution of the design, production, and installation of our Donor Recognition Walls.

    This position requires strong technical, organizational and communication skills to see projects from start to finish and manage customer expectations. Our ideal candidate would be a self-motivated, hardworking, pays strong attention to project deliverable and timelines, has an awesome attitude and is a hands-on Team Player that thrives on change/diversity of work. This individual think and works at a rapid pace, loves problem solving, and is extremely detail oriented. The candidate should also have excellent presentation and customer service skills, as well as a proven track record for outstanding customer service and will work closely with engineering, project managers, sales, production, and installation staff on a daily basis.

    Job Responsibilities include:

    Detailed project plans from inception to completion

    Working with clients to develop SOW (Scope of Work) & timeline, securing their approval on both

    Working, educating and consulting with Clients in view of ultimate project success and an absolute awesome customer experience and satisfaction

    Working with Sales Department, Designers, Engineer/CAD Tech, Production Staff, Vendors, Contractor/ Sub-Contractors, and Installers to bring project to fruition

    Moving all projects through the Project Management Schedule, in as short a time possible

    Reporting weekly on project percentage completion to Operations Team

    Providing direct support and assistance to Operations Director & Project Director

    Keeping projects on schedule (according to original timelines) and within budget

    Implementing improvements in the Project Management System in view of a culture of continuous improvement

    Required Knowledge, Skills & Abilities:

    Must be computer literate and fluent working with Microsoft Office, Outlook, as well as Smartsheet & Google Docs

    CAD experience would be considered an asset

    Extreme attention to detail & quality workmanship

    Ability to efficiently and effectively manage time and workload

    Experience Required:

    Minimum of 5 years' experience in a project coordinator role

    Coordinating and working with clients on installations, ensuring absolute awesome customer experience and satisfaction

    Keeping all projects on track, ensuring that all production & shipping deadlines are met

    Experience successfully running & completing multiple $500K projects simultaneously, with high level client satisfaction outcomes

    Ability professional manage customer expectation while still keep projects on track

    Type of Person Who Will Succeed in this Role

    Be a team player and able to project a strong professional demeanor

    Proactive approach to problem solving

    Outstanding degree of accuracy

    Directive personality – solves problems in decisive manner

    Sense of urgency – with a high tolerance for ambiguity

    Detail oriented and creative to get the job done


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