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    Manager / support services coordinator - Toronto, ON, Canada - Compass Group

    Compass Group
    Compass Group Toronto, ON, Canada

    4 weeks ago

    Compass Group background
    Description
    Job Description - Support Services Manager What's in it for you?

    As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.

    We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.

    For our eligible associates, we offer comprehensive health, vision, and dental care coverage.

    just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing.

    Visit our Stronger Together Compass website at . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
    We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers.

    We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity.

    That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.

    You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more.

    We're in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow.


    Schedule:
    Monday to Friday with some flexibility needed for possible evening and weekend work.
    If you were to come on board as our Support Services Manager, we'd ask you to do the following for us:

    Manage the staff and day to day operation to ensure all contractual service levels are met and maintained in all areas including administration, staffing/scheduling, client/customer relations, production and knowledge of healthcare systems for all aspects of the Food, Housekeeping, and Laundry.

    Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner
    Human Resource and Labour Relations management including complete administrative and personnel files, collective agreement, hiring, training and discipline
    Maintain appropriate budgetary, cost and inventory controls
    Develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; working with the Recreation department, to develop and assist in the implementation of special events; facilitating ongoing communication with all stakeholders in the site including administration, nursing, residents and their families
    Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits
    Assist with menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained for both quality and quantity of all meals and snacks
    Implement and control a Food Safety Plan as well as HACCP, WHMIS, and all Workplace regulations for a safe work place
    Think you have what it takes to be our Support Services Manager? Post-Secondary education in food or EVS related field
    Minimum 3-5 years previous Management experience
    Excellent leadership ability and customer service skills
    Proficient with MS Office applications including Word, Excel and Power Point
    Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate.

    We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

    Support Services Manager

    Compass Group Job Type :
    Full Time Remote / Work from Home Number of Applicants
    :
    Apply Now Job Description - Support Services Manager

    As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.

    We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.

    For our eligible associates, we offer comprehensive health, vision, and dental care coverage.

    just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing.

    Visit our Stronger Together Compass website at . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
    We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers.

    We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity.

    That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.

    You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more.

    We're in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow.


    Schedule:
    Monday to Friday with some flexibility needed for possible evening and weekend work.
    If you were to come on board as our Support Services Manager, we'd ask you to do the following for us:

    Manage the staff and day to day operation to ensure all contractual service levels are met and maintained in all areas including administration, staffing/scheduling, client/customer relations, production and knowledge of healthcare systems for all aspects of the Food, Housekeeping, and Laundry.

    Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner
    Human Resource and Labour Relations management including complete administrative and personnel files, collective agreement, hiring, training and discipline
    Maintain appropriate budgetary, cost and inventory controls
    Develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; working with the Recreation department, to develop and assist in the implementation of special events; facilitating ongoing communication with all stakeholders in the site including administration, nursing, residents and their families
    Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits
    Assist with menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained for both quality and quantity of all meals and snacks
    Implement and control a Food Safety Plan as well as HACCP, WHMIS, and all Workplace regulations for a safe work place
    Think you have what it takes to be our Support Services Manager? Post-Secondary education in food or EVS related field
    Minimum 3-5 years previous Management experience
    Excellent leadership ability and customer service skills
    Proficient with MS Office applications including Word, Excel and Power Point
    multi-site experience
    Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate.

    We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

    Original job Support Services Manager posted on GrabJobs . Apply Now View similar Customer Service / Guest Services jobs below Similar Jobs in Canada
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