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Kitchener

    Agile Business System Analyst - Kitchener, ON, Canada - Your Neighbourhood Credit Union

    Your Neighbourhood Credit Union
    Your Neighbourhood Credit Union Kitchener, ON, Canada

    3 weeks ago

    Default job background
    Full time
    Description
    Corporate Kitchener or Sault Ste


    Job Type:
    Full time (hybrid)

    Are you a community-minded person that's passionate about investing locally and giving back to your community? Here at Your Neighbourhood Credit Union (YNCU), we are all about putting our money where our mouth is and keeping our dollars local and investing back into our members, staff, and community; The Business Systems Analyst plays a critical role in the evolution of our technology landscape by supporting the development, integration, and optimization of business and technology initiatives.

    This position focuses on enhancing organizational efficiency and customer satisfaction through the use of advanced analytical tools, agile methodologies, and robust system integrations.

    Lead the design and execution of process and journey mapping to enhance user experiences and streamline operations.
    Collaborate with product teams to define scope, goals, and deliverables for new product development following agile methodologies.
    Drive the implementation and integration of complex systems, ensuring they meet business needs and performance standards.
    Conduct detailed business and systems analysis to identify pain points and develop optimization strategies.
    Facilitate effective communication between stakeholders, developers, and external partners to ensure clear understanding of project specifications and requirements.
    Develop and maintain comprehensive project documentation, including system specifications and project status reports.
    Test releases, fixes and upgrades to technology systems supported by the Business Solutions team.
    Perform rigorous testing and validation of new systems and features, overseeing the user acceptance testing (UAT) process.
    Manage timelines and project deliverables in a fast-paced environment, adapting to changing priorities as necessary.
    Provide ongoing support and training to users on new systems and features, enhancing adoption and proficiency.
    Abide by YNCU policies, procedures, standards, guidelines and practice.

    Work safely in accordance with YNCU's Health & Safety Policy, procedures and the Occupational Health and Safety Act as amended from time to time.

    YNCU employees get to be a part of the growing credit union movement and help us get the word out on why banking locally is so important.

    We're your friendly, helpful, and financially savvy neighbour who provides tailored financial services to our members, supports small businesses, creates local jobs, and gives back to causes that matter.

    Through our Good Neighbours Employee Volunteer Program and Monthly Staff Donation Draws, we even let you choose the causes we donate to and support.

    Employer under The Career Directory (2023): Canada's Best Employers for Recent Graduates
    Remote/working from home hybrid option
    7% matching pension
    Wellness Initiatives including our Employee and Family Assistance Program, premium membership for Calm, Consult+, and LIFT Virtual Fitness
    Training and Development Opportunities
    Community Sponsored Events Employee and paid Volunteer opportunities
    Free banking account
    Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.

    Minimum three (3) years of experience in system analysis, design, and implementation, preferably in a technology-focused role within the financial services industry.

    Strong technical proficiency, including experience with Banking systems, Salesforce, and project management tools.
    Familiarity with agile project management methodologies, such as Scrum or Kanban.
    Certification in business analysis (e.g., CBAP, PMI-PBA) or agile methodologies (e.g., Availability to work outside of normal business hours as required to support scheduled release upgrades and/or fixes and implementations
    YNCU strives to be a diverse workplace reflective of the communities that we live in. YNCU makes hiring decisions solely on qualifications, merit, and business needs at the time.
    YNCU is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

    We prohibit discrimination and harassment of any kind based on race, colour, sex, gender, religion, sexual orientation, national origin, disability, pregnancy, or any other protected characteristic as outlined by national, provincial, or municipal laws.

    This applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, leave of absence, compensation, benefits, and training.

    _Your Neighbourhood Credit Union will provide accommodations for persons with disabilities, where needed, to support their participation in our recruitment process


    Job Type:
    Full-time
    Dental care
    Flexible schedule
    Work from home


    Flexible Language Requirement:
    French not required
    Monday to Friday

    Work Location:
    Hybrid remote in Kitchener, ON N2P 2N4
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