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    Business Analyst I - Burnaby, Canada - Metro Vancouver

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    Data & Business Analyst
    Description

    Business Analyst I


    Position Status: Full-Time Temporary (This position to last not later than November 22, 2024)
    Department: Project Delivery
    Employee Group: Teamsters Local 31
    Location: 4515 Central Boulevard, Burnaby
    Salary Range/ Wage Rate: PG T28 $3, $4,294.18 bi-weekly

    Our Project Delivery Department is seeking a Business Analyst I who will join the Integrated Asset Management Division, playing a pivotal part in helping optimize lifecycle value of Metro Vancouver's assets through a consistent corporate approach to data management and decision making.

    You are: an engineering, business, or computer professional passionate about leveraging technology to optimize business performance and drive operational efficiency. You possess excellent problem-solving skills and a keen attention to detail, with the ability to analyze complex data sets and derive actionable insights. Strong communication and project management abilities are also essential.

    This role:

  • Assesses business plans or coordinates business systems planning, in client departments; provides advice regarding MVRD technologies; identifies priorities, resource requirements and opportunities for application of technologies; gathers and analyzes data; documents current and alternative business processes using CASE tools.
  • Acts as project manager; conducts fit/gap analysis; defines workflows and functional and system specifications; prepares project schedules and deadlines; documents requirements, prepares business cases, conducts feasibility studies, and analyzes cost effectiveness; prepares requests for proposals, selects suppliers and monitors post-implementation performance.
  • Acts as a liaison between client departments and contractors; coordinates with technical staff to implement approved changes in enterprise systems; collects and creates business requirement documents; translates business requirements into technical specifications and configuration requirements; tracks and follows up on requests and product deficiencies; assists in the resolution of service problems and issues; participates in the development of disaster recovery plans.
  • Leads and participates in User Acceptance Testing; coordinates releases of new versions, communicates enhancements to users; provides easy to understand supporting documentation to users; develops and implements training programs for various user departments in the use of new or revised systems.
  • Supports implemented solutions by managing user accounts, trouble-shooting issues, configuring, tracking requested improvements and providing "how-to" assistance.
  • Prepares reports and makes presentations related to the work performed; conducts product and market research to maintain up-to-date knowledge of developments in the information technology industry.
  • Performs related duties as required.
    To be successful, you have:
  • University graduation at the Bachelor's level in computer sciences, business or engineering plus sound related experience in business systems analysis; or an equivalent combination of training and experience.
  • Considerable knowledge of problem definition and analysis related to business processes and systems planning.
  • Considerable knowledge of the principles and practices of administrative management and project management.
  • Considerable knowledge of information technology components, processes and developments.
  • Considerable knowledge of the functions of departments served and their requirements in information technology.
  • Considerable knowledge of departmental policies and procedures.
  • Ability to document, analyze and assess a variety of information, identify priorities and resources and propose alternative business processes.
  • Ability to act as project manager regarding the development and implementation of systems.
  • Ability to establish and maintain effective working relationships with a variety of internal contacts and to provide advice and assistance on matters related to the work.
  • Ability to communicate effectively orally and in writing and to present proposals in non-technical language.
  • Ability to perform assigned duties under minimum supervision.
    Our Vision:
    Metro Vancouver embraces collaboration and innovation in providing sustainable regional services that contribute to a livable and resilient region and a healthy natural environment for current and future generations.

    At Metro Vancouver, we are committed to cultivating a diverse, safe, equitable, and inclusive work environment for all. We strive to attract and retain a talented, diverse workforce that is reflective of the region we serve. If an accommodation is required during the recruitment and selection process, please contact for support. Learn more about our commitments to diversity, equity, and inclusion here.

    Please follow this link to our Careers page where you can submit your application by May 27, 2024.

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