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    IT Manager - Montreal, Canada - Alexa Translations

    Alexa Translations
    Alexa Translations Montreal, Canada

    3 weeks ago

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    Description

    About Alexa Translations:

    Alexa Translations provides translation services in the legal, financial, and securities sectors by leveraging proprietary A.I. technology and a team of highly specialized linguistic experts. Unmatched in speed and quality, our machine translation engine is best-in-class and specifically trained for the French-Canadian market. If that wasn't enough, our technology is backed by two decades of award-winning client service.

    About the Role:

    We are seeking an experienced IT Manager to join our team at Alexa Translations. The IT Manager will play a key role in overseeing our technology infrastructure and ensuring its security, efficiency, and compliance with industry standards and regulations. Reporting to the VP of Technology, the IT Manager will lead a talented team of IT professionals and collaborate with other departments to support the company's objectives.

    Responsibilities:

    • Technology Infrastructure Management:
      • Oversee the maintenance, optimization, and upgrade of the company's technology infrastructure, including networks, servers, databases, and software systems.
      • Ensure the availability, reliability, and performance of IT systems to support the company's operations.
    • Team Leadership and Management:
      • Lead and manage a team of IT professionals and a Support Team.
      • Set goals, assign projects, and provide guidance and support to team members.
      • Conduct performance evaluations and foster a collaborative and productive work environment.
    • Information Security Management:
      • Develop, implement, and maintain robust security measures to protect the company's sensitive data, systems, and networks.
      • Conduct regular security audits and risk assessments to identify vulnerabilities and mitigate potential threats.
      • Ensure compliance with relevant regulations and standards, including SOCS2 and ISO270001.
      • Serve as a compliance officer to ensure adherence to industry regulations and standards.
      • Develop and implement policies and procedures to ensure compliance with regulatory requirements.
      • Security incident management. Develop and implement security incident management policy and process.
    • Disaster Recovery and Business Continuity Planning:
      • Develop and implement disaster recovery and business continuity plans to ensure the company can quickly recover from IT outages or disruptions.
    • Budgeting and Resource Allocation:
      • Assist with budgeting and allocating resources effectively to meet the company's technology needs while ensuring cost-effectiveness.
    • Stakeholder Communication:
      • Serve as a liaison between the IT department and other departments within the company.
      • Communicate with stakeholders to understand their technology requirements and priorities and ensure alignment with the company's overall objectives.

    Requirements:

    • Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred.
    • At least 5 years of experience in IT management, with a focus on information security and compliance. Experience in a B2B SaaS environment is preferred
    • Experience working with international remote teams.
    • Certifications in ITIL and CISSP would be an asset
    • Strong leadership and management skills, with the ability to lead and motivate a team of IT professionals.
    • Excellent communication and interpersonal skills, with the ability to effectively communicate with stakeholders at all levels of the organization.
    • Strong analytical and problem-solving skills, with the ability to identify and address complex technical issues.
    • Experience with data privacy, internet technologies, threat and detection (e.g., malware, phishing), and other security issues

    #J-18808-Ljbffr
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