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    Quality Customer Service Representative - Mississauga, ON, Canada - Billyard Insurance Group Inc.

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    Full time
    Description

    Billyard Insurance Group – Mississauga East is hiring a Licensed Customer Service Representative to join our growing team at the Mississauga East location.

    At BIG - Mississauga East, we want to hire individuals who align with our values, morals and work ethic because we have developed a culture where we focus on mentoring, coaching, and training, on an ongoing basis, to help you develop your career.

    We are attracting top insurance professionals and providing them with innovative technology, tools, and the support required to compete in the fast-changing insurance landscape.

    We are also proud to have been recognized as the Top Choice Insurance Brokerage 2022 and BIG Growth Brokerage of The Year in 2023.

    We are seeking a Licensed Customer Service Representative who is dynamic, value-oriented, and has outstanding leadership capabilities. Support the sales and customer service team while providing a superior level of service
    Administer, support and complete policy changes within our company partner's portals and websites
    Review policies and recommend coverages based on individual consumer needs
    If you enjoy occasionally selling policies, we do not remove this function but encourage you to do so
    Must be RIBO-licensed
    ~2+ years of Insurance Account Management experience required
    ~ Technology-oriented – Experienced with Microsoft Office, Powerbroker, Applied and Market Portals
    ~ Comprehensive benefits including medical, and advanced dental benefits after three-month probation period
    Convenient office location close to all major highways, access to free parking and etc
    Flexible work models - remote, hybrid, in office (remote model depends on completion of training)

    Our Commitment to Diversity, Inclusion and Belonging
    Billyard Insurance Group is committed to building a transparent environment where everyone feels heard, welcomed and included. We believe Diversity, Inclusion & Belonging are fundamental in our vision to be the leading insurance platform in Canada.

    BIG is a proud equal opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.



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