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Richmond Hill

    Senior Planning Specialist - Richmond Hill, ON, Canada - Mazda Canada, Inc.

    Mazda Canada, Inc.
    Mazda Canada, Inc. Richmond Hill, ON, Canada

    2 weeks ago

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    Description

    Work Arrangement:
    #LI-Hybrid (Home Office/Richmond Hill Office)
    At Mazda, we love sharing the beautiful machines we craft with the world. But even more, we love building relationships with the people who help make it all possible. We are a team of passionate car fanatics with an incurable love affair with the road.

    We continually strive to challenge the status quo and make it our mission to put people, quality, and experiences before transactions.

    Connected Vehicle technology is a key enabler to a customer's current and future vehicle and brand experience. This technology in-turn has become a key to improve future service retention, repurchase loyalty and overall brand ownership experience.

    T he Senior Specialist, Connected Vehicle will play a key role in the coordination and management of Mazda's Connected Services strategy (Design, Define, Implement, Improve).

    Business and Projects
    Lead long-term projects through various milestones/phases to full delivery.

    Design and implement 'Customer first' strategies using connected vehicle technology that help elevate the vehicle ownership experience throughout the vehicle lifecycle.

    Reporting & Analysis
    Provide in depth analysis of the market with respect to app usage, subscription models, pricing, and renewal programs.
    Completed post-secondary degree or diploma in related field.
    3-5 years related work experience in the auto industry.
    Ability to interpret and create detailed analysis, strategic forward planning, and communicate sound conclusions/recommendations.
    Understanding of databases and how they interconnect.
    Strong communication skills both orally and written (will communicate frequently with Senior Management, retailer partners and vendors).
    Advanced level of Microsoft Office competence.
    Project management experience.
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