Lead Hand - Midland, Canada - Corporation of the Town of Midland

Sophia Lee

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Description

Position Title:
Lead Hand (NSSRC)**Openings: One (1)


Status:
Regular Full-Time, OPSEU


Department:
Environment and Infrastructure - North Simcoe Sports and Recreation Centre (NSSRC)

Hours: 40 hours per week


Wage Rate:
$26.62 (start) to $33.27 per hour (Under Review)


Closing Date:
March 19, 2023


Position S
ummary:


Under general direction of the NSSRC Operations Manager, this role will plan and organize daily maintenance tasks and assist in overseeing the work of the NSSRC team year-round.

This includes directing and monitoring staff through all maintenance activities pertaining to the NSSRC and its property as well as engaging in all maintenance activities as this is a working Lead Hand position.


Duties & Responsibilities:

-
Leadership
  • Oversee NSSRC staff (fulltime, temporary and students) through monitoring, directing, mentoring, training and leading in the absence of the NSSRC Operations Manager.
-
Customer Service
  • Respond to public inquiries by providing information within the scope of knowledge and position.
-
Administration:


  • Ensure work records describing tasks and equipment and labour are prepared; and time sheets entered into ADP and validated.

-
Operations

  • Assist management with ensuring infrastructure is in good order and appropriate service levels are delivered.
-
Health & Safety
  • Enforcement of the Occupational Health & Safety Act.
  • In the absence of the NSSRC Operations Manager, oversee the daily operations of the NSSRC.

Facility Maintenance

  • Assign equipment and personnel as required for snow removal for all sidewalks and laneways.
  • Assign janitorial duties/maintenance duties including but not limited to cleaning floors, walls, showers, change rooms, washrooms, fixtures, arena stands, dressing rooms, gymnasium floors, change rooms.
  • Ensure the facility is open and closed at the scheduled times, including outdoor facilities where seasonally operated.
  • Assign staff to perform ice resurfacing, ice depth checks, ice edging and chipping as well as making ice when required.
  • Assign staff to perform set up change overs as required and all associated cleaning for all functions.
  • Train and monitor staff performance reporting any issues to the NSSRC Operations Manager.
  • Call in contractors for necessary repairs i.e., HVAC, electrical or refrigeration plant.
  • Operate various equipment and directly carry out maintenance operations.
  • Maintain proper maintenance and inspection documentation for all equipment.
  • Conduct inspections of facility and callin staff as required.

Qualifications and Requirements:


  • Postsecondary diploma or certification in recreation facility management, parks and recreation, or related field
    or **8 years progressive experience in Recreation Facility operations.
  • Must hold a valid "G" driver's license.
  • WHMIS training and knowledge of Occupational Health & Safety Act.
  • Basic Refrigeration certificate (ORFA).
  • Advanced Refrigeration Facility Operator (ORFA).
  • Ice Making and Painting Technologies (ORFA).
  • Ice Maintenance and Equipment Operations (ORFA).
  • Certified Ice Technician (ORFA) designation an asset.
  • Legal Awareness 1 Supervising in a Recreation Environment (ORFA) an asset.
  • Legal Awareness 2 Managing in a Recreation Environment (ORFA) an asset.
  • Safe Arena Refrigeration Plant Owner / Operator (ORFA) an asset.
  • Recreation Facility Environmental Systems (HVAC / R) ORFA an asset.
  • Conscientious with a positive attitude and manner to serve and deal with the public effectively.
  • General aptitude and proficiencies in operating ice resurfacers and mechanized equipment.
  • Strong verbal and written communications skills including welldeveloped interpersonal and public relations skills and the ability to communicate both verbally and in written form.
  • Must possess administrative, numerical and research skills to complete paperwork, estimates and ensure quality standards.
  • Demonstrate effective organizational and leadership skills as well as technical, analytical and problemsolving skills.
  • Working knowledge of computer programs including ADP, MS Office Suite (Word, Excel, Outlook).
  • Ability to work well in a team environment as well as independently with mínimal supervision.

Effort/Physical Demands:


  • Frequent lifting and/or moving up to 50 pounds.
  • Frequent sitting, standing, and driving.
  • Regular use of computer and related software.

Working Conditions:


  • Work in extreme outside / inside conditions (heat/cold).
  • Frequently work near moving mechanical equipment and parts.
  • May be required to work evenings, weekends, and special events.
  • Required to respond to and/or report to work during emergencies after hours.

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