Jobs
>
Kingston

    Patient Engagement and Retention Specialist Kingston, Ontario Customer Service - Kingston, ON, Canada - LASIK MD

    Default job background
    Description

    PATIENT ENGAGEMENT AND RETENTION SPECIALIST / CLINICAL COUNSELOR | Kingston

    Working for LASIK MD (a partner of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

    Join our team, where our Great Place to Work certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

    A look at your benefits

    • You receive a quarterly bonus.
    • You have a permanent full-time position (35 hrs/week).
    • You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days & 1 wellness day.
    • You benefit from group insurance, telemedicine & RRSP match.
    • You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada's Best Managed Companies.
    Your tasks at a glance
    • You present treatment options to prospective patients.
    • You provide accurate information to patients regarding surgery, pricing, and scheduling.
    • You manage and address patient questions accurately, concisely, and in a timely manner.
    • You enhance patient satisfaction by delivering personalized consultations, building rapport, and facilitating steps of their patient journey.
    • You are proficient in using computer tools such as Outlook, Word, Excel, and EMR systems for tasks such as results tracking, reporting, follow-ups, and managing patient-related activities.
    A clear view of your assets
    • You have a broad background in customer service or retention in a relevant industry such as cosmetics, retail, banking, insurance, travel sales, restaurants, gyms, etc.
    • Your experience as an account manager or sales representative is considered an asset.
    • You have the desire to succeed while helping customers achieve their goals.
    • You are organized, results-oriented, self-disciplined, and have excellent prioritization, time management, and problem-solving skills.
    • You can travel for work to support other clinics in Ontario and other provinces (fees covered by Vision Group).
    • Schedule: You are available to work Monday/Tuesday/Thursday/Friday (8:00 am-4:30 pm), Wednesday (12:00 pm-8:00 pm), and Saturdays (8:00 am-4:30 pm) on rotation.
    • Required: You have excellent communication skills, you speak English et français également (advanced intermediate level of French required due to the nature of the tasks or interactions with our French-speaking patients).
    From our point of view

    If you think you are the ideal candidate for this role and are ready to join a passionate and hard-working team, apply now. #J-18808-Ljbffr


  • RONA+ Kingston, Canada Part time

    Peak Customer Service Associate - Lumber & Building Supplies Langue English · Français (CA) · Postuler En travaillant au sein de la grande famille RONA, vous bénéficierez de nombreux avantages, comme : · Un environnement de travail inclusif et sécuritaire · Une sensibili ...


  • RONA+ kingston, Canada

    Peak Customer Service Associate - Lumber & Building SuppliesLangue EnglishFrançais (CA)PostulerEn travaillant au sein de la grande famille RONA, vous bénéficierez de nombreux avantages, comme :Un environnement de travail inclusif et sécuritaireUne sensibilité à l'équilibre travai ...


  • RONA+ Kingston, Canada

    Customer Service Associate, Plumbing · Language English · Français (CA) · Apply Now · By joining the RONA family, you'll enjoy many benefits, such as: · An inclusive and safe working environment · Promotion of work-life balance · Exclusive employee discounts · Benefits: insurance ...


  • RONA+ kingston, Canada

    Customer Service Associate - Flooring Rona+ Gardiners RoadLanguage EnglishFrançais (CA)Apply NowBy joining the RONA family, you'll enjoy many benefits, such as:An inclusive and safe working environmentPromotion of work-life balanceExclusive employee discountsBenefits: insurance ( ...


  • Motion Kingston, Canada Full time

    Motion is hiring a Customer Service Representative to support our busy retail showroom and client desk in Kingston. This is full-time permanent position, working onsite Monday through Friday during normal business house. · About Motion: · Canadian-owned and operated, Motion is C ...


  • RONA+ kingston, Canada

    Customer Service Associate, PlumbingLanguage EnglishFrançais (CA)Apply NowBy joining the RONA family, you'll enjoy many benefits, such as:An inclusive and safe working environmentPromotion of work-life balanceExclusive employee discountsBenefits: insurance (certain conditions app ...

  • Lawrie Group of Home Hardware Stores

    Customer Service

    1 week ago


    Lawrie Group of Home Hardware Stores Kingston, Canada

    **Position**: Customer Service · **Location**:Kingston Home Hardware Building Centre · **Status**:Full Time · **Date Posted**:May 19,23 · Maintain & increase sales by providing superior service to customers in person and over the telephone. Providing a shopping experience that wi ...


  • Coffee Trends/Mile and a Quarter Ice Cream Kingston, Canada

    **Summary** · Coffee Trends and Mile and a Quarter Ice Cream is a small but busy retail outlet in the west end of Kingston. We are looking for an energetic individual who thrives in a busy workplace and enjoys a fast-paced work environment. Employees are expected to provide excel ...


  • RONA+ kingston, Canada

    Customer Service Associate, Lumber and Building Supplies (Peak)Language EnglishFrançais (CA)Apply NowBy joining the RONA family, you'll enjoy many benefits, such as:An inclusive and safe working environmentPromotion of work-life balanceExclusive employee discountsBenefits: insura ...


  • Aqua Car Wash Kingston, Canada

    **Aqua Car Wash is a state-of-the-art fully automated car wash and detailing centre. We are looking for a highly motivated and hard working car wash attendants/customer service advisors to join our team with the following skills. If you love being part of a team and working aroun ...


  • Canada Royal Milk Kingston, Canada

    **About the Company** · Canada Royal Milk is a member of the Feihe International group of companies, Asia's number one infant formula brand. Canada Royal Milk is the only producer of infant formula in Canada, manufacturing quality products from Canadian cow and goat milk, ensurin ...


  • Queen's University Kingston, Canada

    About Queen's University · Queen's University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized researc ...


  • Mr. Lube Kingston, Canada

    *NEW LOCATION OPENING SOON* · Hiring for our current location and new location opening soon. All discussed in the sit down interview. · We're not looking for someone who "needs a job." We're looking for someone who can make a difference in our customers' experience, learn some sk ...


  • Farm Credit Canada Kingston, Canada

    Closing Date (MM/DD/YYYY): · 04/28/2024 · Worker Type: · Permanent · Language(s) Required: · English · Term Duration (in months): · Salary Range (plus eligible to receive a performance based incentive, applicable to position): · $89,369 - $120,911 · Leadership skills rewarded: · ...


  • Strata Hotel Kingston, Canada

    This is a multifaceted position, you can meet the needs of a client by active listening or by offering them a comforting cocktail. If you are looking for a diversified and dynamic job, you will be happy in this position. · Your main role is customer service, as a representative o ...


  • Homestead Land Holdings Limited. Kingston, Canada Full time

    About Homestead Land Holdings Limited · Founded in Kingston in 1954, Homestead Land Holdings Limited ("the Company") has grown to become one of Canada's largest and most respected owners of multi-residential apartment buildings. The founding principles of the company are still in ...


  • St. John Council for Ontario Kingston, Canada

    **St. John Council for Ontario (SJCO) is a voluntary agency dedicated to improving the health, safety and quality of life of Canadians through training and community service. We are currently seeking a confident, energetic Customer Service Representative to join our Kingston Bran ...


  • Georgian Water and Air Kingston Kingston, Canada

    **Overview** · We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. If you have excellent ...


  • Kingston Dodge Kingston, Canada

    Kingston Dodge is currently looking for a **Customer** **Service Advisor** to join our fast-paced Service Department. The position includes a combination of Automotive Service Advisor and Customer Service duties. · **We provide**: · - Generous compensation package · - Excellent b ...


  • Frulact Canada Inc Kingston, Canada

    Monitor, correct and guarantee sales forecast information updated in the system. · - Supply coordination: intervention ensuring that the contribution of the remaining areas of the supply chain (Procurement, Purchasing, R&D, Production, Quality) is focused on customer response. · ...