Jobs
>
Customer Service Representative
>
Burnaby

    Customer Service Representative - Burnaby, Canada - BC Housing

    BC Housing
    BC Housing Burnaby, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    POSITION SUMMARY

    Reporting to the Manager, Administration, the Customer Service Representative provides professional level customer service in responding to phone calls and emails, explains the Homeowner Protection Act and related regulations, and provides information regarding departmental policies and processes. In addition, he/she/they performs administrative and clerical functions to support Licensing & Consumer Services (formerly HPO) operations.

    CANDIDATE PROFILE

    The successful candidate will have the following:

    EDUCATION & EXPERIENCE:

  • High school graduation and completion of a post-secondary course in office or business administration or other relevant field.
  • Sound progressive experience in an office and/or highly computerized environment, including
    experience working with the public, providing basic bookkeeping or accounting functions, working with a variety of software programs, and performing data entry.
  • Or an equivalent combination of education, training and experience acceptable to the Employer.

    • KNOWLEDGE, SKILLS AND ABILITIES:

  • Good understanding of the legislation, processes and procedures associated with licensing, license and renewal applications, amendments to licenses, new home registrations, owner builder authorizations, requests to sell, and reviews and appeals.
  • Good working knowledge of computer applications including MS Word and Outlook and ability to maneuver between applications with ease; ability to use the internet to locate relevant information/data.
  • Excellent oral and written communication skills, with solid command of English grammar, spelling and punctuation.
  • Excellent interpersonal and customer relations skills, with the ability to demonstrate patience and tolerance and exercise tact, diplomacy and good judgement when dealing with upset, angry or abusive clients with diverse cultural, educational and socio-economic backgrounds.
  • Good problem-solving skills.
  • Ability to maintain confidentiality protocols.
  • Ability to apply legislation, regulations and other information sources for the purpose of assessing and explaining eligibility.
  • Ability to plan and meet deadlines and adapt to changing priorities without compromising the quality of work.
  • Ability to work independently and also work co-operatively in a team environment.

    • *An eligibility will be established*

    Indigenous candidates are welcome to connect with an Indigenous team member in our organization to discuss the recruitment process and our workplace, please contact to arrange a call.

  • Guillevin International

    Customer Service Representative

    2 weeks ago

    Guillevin International Burnaby, Canada

    Customer Service Representative · Statut: · Régulier, Temps plein · Emplacement: · Burnaby, Colombie-Britannique · Description du poste · Reporting to the Business Centre Manager, the Inside Salesperson sells products, processes customer orders, provides pricing and/or technical ...

  • Northbridge Financial Corporation

    Underwriting Service Representative

    2 weeks ago

    Northbridge Financial Corporation Vancouver, Canada

    Nous sommes la Financière Northbridge. Nous sommes fiers d'être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial. Nous offrons nos services par l'entremise de nos marques Northbridge Assurance, Les assurances Federated et TruShield Assurance. N ...

  • Dal-Tile Corp.

    Customer Service Representative

    2 weeks ago

    Dal-Tile Corp. Vancouver, Canada

    Dal-Tile est actuellement à la recherche d'un représentant du service à la clientèle exceptionnel pour se joindre à notre ÉQUIPE En tant que représentant du service à la clientèle, nous avons besoin de quelqu'un qui est prêt à fournir une variété de soutien, comme servir les clie ...

  • Atlas Alarms Ltd

    security services sales representative

    3 weeks ago

    Atlas Alarms Ltd Vancouver, Canada

    Education: · Expérience: · Education · No degree, certificate or diploma · Experience · Experience an asset · Workplace information · On the road job · Health benefits · Dental plan · Health care plan · Vision care benefits · Financial benefits · Commission · Durée de l'emploi: ...

  • COSENTINO

    Customer Service Representative

    3 weeks ago

    COSENTINO Burnaby, Canada

    Burnaby, CA**What are we looking for**: · **What you will do**: · As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries regarding but not limited ...

  • Mountain West Studios

    Customer Service Representative

    2 weeks ago

    Mountain West Studios Burnaby, Canada

    Do you love working with people? Have a sparkling personality? · We are looking for an exceptional person to join our team as a Customer Experience Representative. This rep will play an important role in supporting our Customer Service Manager by handling customer queries & reque ...

  • Milani Plumbing Heating & Air Conditioning Ltd.

    Customer Service Representative

    3 weeks ago

    Milani Plumbing Heating & Air Conditioning Ltd. Burnaby, Canada

    As Vancouver's largest plumbing, heating and air conditioning company continues to expand, we need to add more people to our award-winning team We are seeking a full-time customer service representative to join our Customer Service team. With more than 120 service trucks on the r ...

  • Milani Plumbing Heating & Air Conditioning Ltd.

    Customer Service Representative

    2 weeks ago

    Milani Plumbing Heating & Air Conditioning Ltd. Burnaby, Canada

    As Vancouver's largest plumbing, heating and air conditioning company continues to expand, we need to add more people to our award-winning team We are seeking a full-time customer service representative to join our Customer Service team. With more than 120 service trucks on the r ...

  • Inland Truck & Equipment

    Customer Service Representative

    3 weeks ago

    Inland Truck & Equipment Burnaby, Canada

    **Credit **Collections **Representative **(Customer Service Rep)** · **DRIVE YOUR CAREER WITH INLAND** · - Inland Truck & Equipment is an industry-leader in the heavy-duty truck & equipment sales, service and parts marketplace. As a rapidly growing company with over 1700 employee ...

  • Fuze Logistics Services Inc

    Customer Service Representative

    3 weeks ago

    Fuze Logistics Services Inc Burnaby, Canada

    **Customer Service Representative - Burnaby, BC Office** · Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight ...

  • Artisan Plumbing & Heating LTD.

    Customer Service Representative

    2 weeks ago

    Artisan Plumbing & Heating LTD. Burnaby, Canada

    **CUSTOMER SERVICE REPRESENTATIVE NEEDED AT ARTISAN PLUMBING & HEATING** · Artisan Plumbing & Heating has been in business for 33 years with a solid customer base. We service the lower mainland for plumbing, heating and emergency services. We are looking to expand our team with a ...

  • Pipe Staffing

    Customer Service Representative

    2 weeks ago

    Pipe Staffing Burnaby, Canada

    Pipe Staffing is an affiliate of Milani Plumbing, Heating & Air Conditioning and is under the Milani Group of Companies. · Looking for: Full Time Customer Service Representative · **Duties**: · - Learn about our services inside and out to be able to answer any questions from cust ...

  • Florists Supply Ltd

    Customer Service Representative

    3 weeks ago

    Florists Supply Ltd Burnaby, Canada

    **Supply Customer Service Representative** · Burnaby, British Columbia · Florists Supply is the premier Western Canadian floral wholesaler and importer based in Winnipeg, with additional locations in Saskatoon, Edmonton, Calgary, and Vancouver. As a premium facilitator of fresh f ...

  • Pipe Staffing

    Customer Service Representative

    1 week ago

    Pipe Staffing Burnaby, Canada

    Pipe Staffing is an affiliate of Milani Plumbing, Heating & Air Conditioning and is under the Milani Group of Companies. · Looking for: Full Time Customer Service Representative · **Duties**: · - Learn about our services inside and out to be able to answer any questions from cust ...

  • Best Buy

    Customer Service Representative

    3 weeks ago

    Best Buy Burnaby, Canada Part time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers' purchases, ...

  • NSQ Bakery

    Customer Service Representative

    2 weeks ago

    NSQ Bakery Burnaby, Canada

    Hiring 2 full time customer service representative at renowned bakery in Burnaby · hours per week, Pay $16.5 per hour · - Saturday and Sunday is must · - Must be available to work between 7 am · - 7.30 pm · - Having own transportation is helpful · - Pleasant personality, organize ...

  • NSQ Bakery

    Customer Service Representative

    1 week ago

    NSQ Bakery Burnaby, Canada

    Hiring full time customer service representative at renowned bakery in Burnaby · - 30 hours per week, Pay $16.75 per hour · - Saturday and Sunday must with 2-3 weekday · - Must be available to work between 7 am · - 7.30 pm · - Having own transportation is helpful · - Pleasant per ...

  • NSQ Bakery

    Customer Service Representative

    1 week ago

    NSQ Bakery Burnaby, Canada

    Hiring full time customer service representative at renowned bakery in Burnaby · - 30 hours per week, Pay $16.5 per hour · - Saturday and Sunday must with 2-3 weekday · - Must be available to work between 7 am · - 7.30 pm · - Having own transportation is helpful · - Pleasant pers ...

  • NSQ Bakery

    Customer Service Representative

    1 week ago

    NSQ Bakery Burnaby, Canada

    Hiring full time customer service representative at renowned bakery in Burnaby · - 25-30hours per week, must be available at least 4 days, including Saturday and Sunday · - Pay $16.75 per hour · - Must be available to work between 7 am · - 7.30 pm · - Having own transportation is ...

  • Guillevin International

    Customer Service Representative

    2 weeks ago

    Guillevin International Burnaby, Canada

    Customer Service Representative · Status: · Regular, Full time · **Location**: · Burnaby, British Columbia · Job Description · Reporting to the Business Centre Manager, the Inside Salesperson sells products, processes customer orders, provides pricing and/or technical information ...