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    Community Services Assistant 3 - Surrey, Canada - City of Surrey

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    Parks & Recreation
    Description

    City of Surrey

    Community Services Assistant 3 - Park Ambassador


    As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city—and their careers—forward. Build a City. Build a Future at the City of Surrey.

    SCOPE
    The City of Surrey's Parks Division aims to provide all Surrey residents with a safe and enjoyable experience in Surrey's outdoor spaces. As part of the Park Ambassador Program, you will play a key role in keeping our Park patrons safe. As a Park Ambassador, you will engage with the public through friendly conversation and will act as the front-line staff for Parks within Surrey.

    EMPLOYMENT STATUS
    Union - CUPE Local 402 - Auxiliary

    RESPONSIBILITIES
    Park Ambassadors are the friendly faces in Surrey's busiest Parks. The role will monitor park activities and deliver key messaging to the public regarding usage of our parks through the following actions:

  • Working collaboratively with Bylaws and RCMP to report any issues within Parks
  • Reporting on Park utilization rates through hourly data submissions
  • Reporting occurrences and incidents
  • Developing strong collaborative relationships with Park users and sporting groups
  • Providing customer service and handling questions, concerns, and complaints
  • Assisting with other administrative tasks when necessary.
  • Litter Picking during peak Park hours to maintain cleanliness in Parks
    QUALIFICATIONS
    We're looking for an enthusiastic individual with a passion for working outdoors. Our ideal candidate is a positive role model with a good understanding of the importance of safety.

    They'll have:
  • Completion of grade 12 plus 2 years progressively related experience including supervision, or an equivalent acceptable combination of training and experience;
  • A current Emergency First Aid and CPR certificate (or acceptable equivalent);
  • A valid BC Driver's License and vehicle;
  • The ability to exercise good judgment and work independently;
  • The ability to organize and prioritize high-demand and detailed work;
  • Strong leadership and interpersonal skills;
  • Availability on weekends/evenings;
  • Be able to undertake heavy manual outdoor work in all types of weather conditions; and
  • Applicants under consideration will be required to consent to a Police Information Check/Vulnerable Sector Check.
    OTHER INFORMATION
  • Pay Grade: Schedule D
  • Hourly Rate: $26.29
  • This position requires completion of a Police Information Check with Vulnerable Sector Check.
    Closing Date: June 14, 2024



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