Agent de Service à La Clientèle Et Support - Anjou, Canada - Securitas Electronic Canada Inc

Securitas Electronic Canada Inc
Securitas Electronic Canada Inc
Verified Company
Anjou, Canada

1 month ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Securitas Electronic Security, Inc.

(SES) est une division de Securitas AB, le plus grand fournisseur de services de protection au monde avec plus de héros Securitas à travers le monde.

SES propose une gamme complète de systèmes et de services vidéo, d'accès, d'intrusion, d'incendie et intégrés.

En tant qu'intégrateur de systèmes et société de surveillance des alarmes de premier plan, nous offrons la différence SES, au service d'innombrables clients à long terme avec des solutions et des services qui protègent leurs personnes, leurs clients et leurs actifs.


  • Bilingual Custumer service and technical support agent_
  • Stanley Sécurité/ Sécuritas_


  • Division RSC

  • MONTRÉAL (Anjou)_
  • Category : Remote/Hybrid_
You are bilingual, sociable, and empathetic, you love customer service and teamwork, and are detail oriented?
- **Type** : part time permanent, 24hr to 40hrs

-
Hours:


  • Few positions for the evening shifts during the week
  • Possibility of working weekends daytime shifts
  • We can segment the shifts in blocks of 4 hours
  • Training paid at the office (4 weeks)
-
_ Category__ : Remote/Hybrid_

  • Salary : starting at 17.25$/hrs + incentives and primes on evening and weekend shifts

If chosen, what would you do?

  • Manage technical support calls
  • Efficiently resolve any customer billing issues
  • Create a service calls and perform system testing
  • Participate in various current projects

We are looking for someone who has.

  • Excellent customer relations skills
  • Good computer knowledge
  • Time management skills
  • Empathy, diplomacy, active listening skills
  • Great sens of responsability
  • Good judgment and stress management skills
  • Mandatory bilinguism ( French and english)

Advantages:


  • Paid training of 46 weeks
  • In office seating are spacious and compliant to health and safety rules
  • Career pathing opportunities
  • Bonus incentives for various special projects
  • Highly competitive hourly primes for evening, night and weekend shifts
  • RRSP with employer contribution
  • Benefits (dental, optometry, paramedical )
  • Free parking
  • Employee/ friend discounts on alarm systems
  • Private Security Bureau certification paid for and maintained by the company
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