-
Bilingual - Data Services Consultant - Etl
3 weeks ago
ADP Etobicoke, CanadaADP embauche un conseiller en service de donnée · **Merci de votre intérêt Laissez-nous vous en dire un peu plus...** · - La possibilité de sortir des sentiers battus stimule-t-elle votre créativité? Aimez-vous éprouver la sensation agréable ressentie lorsque l'on aide les gens? ...
-
Manager, Management Consulting Service
3 weeks ago
KONI AMERI TECH SERVICES CANADA INC. Etobicoke, CanadaEducation: Bachelor's degree · - Experience: 2 years to less than 3 years · - or equivalent experience · **Tasks**: · - Assign, co-ordinate and review projects and programs · - Market business services · - Plan and direct research · - Assist staff with administrative or technical ...
-
Service Consultant
2 weeks ago
Eggdemy Inc. 蛋壳求职 Toronto, Canada**Job description** · The Career Development Consultant / Recruiting Consultant is responsible for developing professional services that focus on clients' career development process, to provide assistance and information to our job seeker clients on all aspects of employment sear ...
-
Service Consultant
5 days ago
Audi Mississauga Mississauga, Canada**AUDI SERVICE ADVISOR/CONSULTANT - MISSISSAUGA** · **The Role** · **Are you an experienced Service Consultant looking to take the next step-up in your career? If so, we have a new challenge for you.** · Audi Mississauga has two locations. Our premier new facility is in the heart ...
-
Consultant, Consulting and Analytics Services
3 weeks ago
IQVIA Mississauga, Canada**Job Overview** · Provides high quality, on-time input to client projects in the life sciences field. Assignments range in complexity from basic analysis and problem solving to assisting in the development of more complex solutions. May serve as project leader for small teams or ...
-
ABB Burlington, Canada**Consultant ou consultante en vente de services numériques et de cybersécurité**: · **Faites progresser votre carrière chez ABB avec une équipe mondiale qui alimente la transformation de la société et de l'industrie afin de bâtir un avenir plus productif et durable. Chez ABB, no ...
-
Customer Service Consultant
2 weeks ago
The Abstract Idea Marketing Inc. Mississauga, CanadaWe are a small yet thriving marketing and consulting firm that helps clients grow their business through direct-to-consumer interaction. Our imaginative techniques have produced real results, making us a go-to choice for clients ranging from telecommunications giants to governmen ...
-
Client Service Consultant
2 weeks ago
Jones DesLauriers Insurance Management Inc Mississauga, Canada**WE OFFER**: · - Great learning and growth opportunities · - Hybrid remote work flexibility · - A competitive compensation package · - Full Benefits Package · - RRSP Matching Program · - Professional Development Courses & Designations · - 100% tuition re-imbursement for business ...
-
Services Consultant
18 hours ago
AkzoNobel Toronto, Canada**Date**:Jan 13, 2023 · **Location**: Toronto, CA · **Company**:AkzoNobel · We've been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there's a good chance you're only ever a few meters away from one of our pr ...
-
Service Consultant
1 week ago
AWIN - Audi Downtown Toronto, Canada-Audi Downtown is currently looking for a Service Consultant to join their amazing team · **Job Purpose** · The Service Consultant sells and schedules needed service work in the service department. The position deals with the customer needs relating to the service or repair of th ...
-
Service Consultant
3 days ago
AWIN - Volvo of Toronto Toronto, Canada**Job Summary** · How would you like to work with one of Canada's most prestigious and well respected automotive groups? Join Auto World Imports Network · Headquartered in Thornhill Ontario, we are a premier network of 22 luxury automobile dealerships as well as 3 state of the ar ...
-
Service Advisor/consultant
3 weeks ago
Canadian Tire. Meadowvale Mississauga, Canada**MUST BE ONTARIO RESIDENTS** · **MUST HAVE 1 YEAR SERVICE ADVISOR EXPERIENCE** · **Canadian Tire Meadowvale** is currently looking for a **Service Advisor** to join our team in Mississauga. Our **Service Advisor** are one of the first points of contact with customers who bring t ...
-
Internal Service Consultant
3 weeks ago
AWIN - Audi Downtown Toronto, CanadaAudi Downtown is currently looking for an Internal Service Consultant to join their amazing team · **Job Purpose** · The Internal Service Consultant is responsible for various administrative tasks, writing work orders for New/Pre-Owned inventory, and arranging sublets for vehicle ...
-
Internal Service Consultant
1 week ago
AWIN - Volvo of Toronto Toronto, Canada**Job Summary** · How would you like to work with one of Canada's most prestigious and well respected automotive groups? Join Auto World Imports Network · Headquartered in Thornhill Ontario, we are a premier network of 22 luxury automobile dealerships as well as 3 state of the ar ...
-
Internal Service Consultant
2 weeks ago
HSC Holdings Inc Toronto, Canada**Job Summary** · How would you like to work with one of Canada's most prestigious and well respected automotive groups? Join Auto World Imports Network · Headquartered in Thornhill Ontario, we are a premier network of 22 luxury automobile dealerships as well as 3 state of the ar ...
-
IQVIA Mississauga, CanadaIQVIA is the world leader in the provision of health and pharmaceutical data to the health care sector. Our Consulting and Analytics (C&A) team is renowned for providing deep business-focused insights for our customers. · IQVIA delivers a suite of services to help life sciences c ...
-
Novasyte Mississauga, CanadaIQVIA is the world leader in the provision of health and pharmaceutical data to the health care sector. Our Consulting and Analytics (C&A) team is renowned for providing deep business-focused insights for our customers. · IQVIA delivers a suite of services to help life sciences c ...
-
Accounting Services Consultant
2 weeks ago
Aquila Software Group Toronto, Canada**Who We Are** · Emphasys Software has been a part of Aquila, a division of Constellation Software Inc., since 2008. Unapologetically unique, responsive to the needs of multiple markets, and acting as a thought partner to ensure success, Aquila invests in category-defining B2B/B2 ...
-
HR Services Consultant
2 weeks ago
Peninsula Canada Toronto, Canada**Company**: Peninsula Employment Services Limited · **Job Title**: HR Services Consultant · **Location**: Toronto, ON · **Working Days**: Monday to Friday · **Salary**: $65,000 - $80,000 DOE · **About Us** · Peninsula Canada is a provider of external HR and OHS solutions; includ ...
-
Professional Services Consultant
2 weeks ago
AlayaCare Toronto, Canada**About AlayaCare**: · AlayaCare is revolutionizing the way home health care is delivered. Our leading cloud-based software allows our clients around the world to manage their employees, scheduling, billing, and enable better delivery of care. We're a fast-growing SaaS company wi ...
Customer Service Consultant - Etobicoke, ON, Canada - Greenshield Holdings
Description
When it comes to health, we're always looking for ways to push for better.So, he introduced North America's first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.
We're the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.We're noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.
Our mission is to create better health for all Canadians, and we know that starts with our employees.As a part of Greenshield group of companies, Greenshield Administration provides innovative health benefit solutions for the small-mid size companies in Canada.
Recognized as the leading alternative to the traditional insurance companies, in a market where small and mid-sized employers have been largely underserved Greenshield Administration sets itself apart from the competition, by using technology, creative product development and a stellar customer experience to solve problems for employers.
The Customer Service Representative is an entry level position that works in a high performance, customer focused team environment and is responsible for several customer-oriented tasks.
The Customer Care Representative will assist clients in resolving claims, coverage and portal inquiries while providing prompt, professional, courteous, and accurate responses.
As the first point of customer contact for inquiries and service delivery they are to provide excellent customer service in both verbal and written interactions.
The Customer Care Representative will utilize company technology to search and track all transactions, and possess excellent customer service skills, a pleasant and professional phone manner, be a strong team player, pay attention to detail and maintain integrity in all dealings.
Respond for inbound phone and email inquiries from Plan Members, Administrators and AdvisorsObtain and evaluate all relevant information to handle inquiries and complaints
Keep records of customer interactions and transactions accurately (phone logs)
Record details of inquiries, comments, and complaints
Request and review additional requirements by calling the clients or service providers where applicable
Work with co-workers when necessary to resolve customer complaints
2-3 years of experience in customer service or in a related role
Insurance industry knowledge with Health & Dental claims/groups is an asset
Knowledge of software applications/systems to be able to communicate effectively
Other certifications are an asset
For French Bilingual, written, and oral communication skills is required
#Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. Take a minute to get to know us better by clicking here to watch our short video.
Proficiency in English is required for this position.
As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language.
By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.
GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all.
We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process.