Jobs
>
Guelph

    Parts Service Advisor - Guelph, Canada - RailWorks Corporation

    Default job background
    Description

    Position Summary

    The purpose of the role of the Parts Advisor is to provide technical support in the procurement and supply of parts, components, materials and consumables to keep the equipment repairs ongoing. Working with preferred vendors, tracking parts for arrival, storing parts and ensuring the prompt return of damaged and incorrect parts.

    Key Responsibilities and Duties

  • Responsible for ordering parts, confirming orders and monitoring delivery times
  • Receive all shop related items, label and distribute immediately upon receipt or store in an organized manner until the assigned job is ready for the part
  • Track any incomplete order status (outstanding orders and back orders) and follow up as necessary
  • Inspect all parts for damage, quality and accuracy upon arrival
  • Return and re-order any damaged or incorrect parts
  • Pickup parts at vendors as requested
  • Track and monitor any parts related vendor returns including warranty items.
  • Look for supplying alternatives (new and used parts)
  • Assist shop with any parts related research
  • Other duties as assigned
  • Required Skills and Qualifications

  • Completion of post-secondary education
  • Prior parts experience a plus
  • Prior clerical or warehouse experience preferred
  • Prior Heavy Equipment shop experience preferred
  • Strong computer skills, and aptitude to learn new programs
  • Exceptional communication skills, oral and written
  • Ability to read and understand the basics of repair instructions, and work orders
  • Outstanding organizational and multi-tasking skills; adapts easily to a fast-paced environment
  • Personable, friendly demeanor with a solid customer service approach
  • Must be able to work consistently between a climate controlled professional office and shop environment
  • Requires long periods of sitting or standing depending on daily workflow
  • Requires the use of standard office equipment (i.e computer, copier, scanner, etc)
  • May require moderate standing, walking, bending or stooping
  • May require lifting of up to 50lbs
  • What We Offer

  • Salary Range: $45000- $55000
  • Company events
  • Health & Dental Benefits
  • Employee Assistance Program
  • Employer RRSP match
  • Competitive Time Off Policy
  • Flex Work (Possibility) - Hybrid position
  • Why Join Us?

    We are a passionate and goal-oriented rail contractor that always strives to deliver the best results. We believe in our team and are looking for more passionate people who are eager to learn and grow in the industry to join our team.

    PNR RailWorks is committed to providing equal employment opportunities to all individuals regardless of their race, gender, religion, national origin, age, disability, or any other legally protected status. We offer a workplace where respect, diversity, and inclusion are essential to our culture and success.

    This job description is not intended to represent a complete, comprehensive list of all duties and responsibilities that may be required in this position.

    All qualified applicants will receive consideration for employment with PNR RailWorks without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by law.

    PNR RailWorks Inc. is committed to fostering an equitable, accessible, and inclusive workplace. As such, PNR RailWorks Inc. will ensure reasonable accommodations for candidates with disabilities throughout the hiring process, including the interview. If selected for an interview, requests for accommodation can be confidentially made to a member of the recruitment team who will arrange in advance for reasonable and appropriate accommodation for fair and equitable assessment throughout the process.

    All successful applicants must be in compliance with PNR RailWorks Inc. Mandatory COVID Vaccination Policy, which will be provided prior to hire.


  • Olympic Honda

    Service Advisor

    2 weeks ago


    Olympic Honda Guelph, Canada

    Olympic Honda the longest serving Honda dealership in Canada is looking for a Senior Service Advisor to join our award winning team · We are looking to add a Senior Service Advisor to our team, who has experience and/or a good working knowledge of the automotive repair industry. ...

  • Olympic Honda

    Service Advisor

    2 weeks ago


    Olympic Honda Guelph, Canada

    Olympic Honda the longest serving Honda dealership in Canada is looking for a Senior Service Advisor to join our award winning team · We are looking to add a Senior Service Advisor to our team, who has experience and/or a good working knowledge of the automotive repair industry. ...

  • Olympic Honda

    Service Advisor

    1 week ago


    Olympic Honda Guelph, Canada

    Olympic Honda the longest serving Honda dealership in Canada is looking for a Senior Service Advisor to join our award winning team · We are looking to add a Senior Service Advisor to our team, who has experience and/or a good working knowledge of the automotive repair industry. ...

  • VinFast Auto Canada

    Service Advisor

    3 weeks ago


    VinFast Auto Canada Guelph, Canada

    À propos de VinFast · VinFast est le premier fabricant automobiles vietnamien haut de gamme, de plus nous avons réussi à atteindre notre objectif initial d'être n° 1 dans tous les segments automobiles localement en moins de 2 ans. Maintenant, en 2023, nous entamons notre prochain ...

  • AutoCanada Inc.

    Service Advisor

    2 weeks ago


    AutoCanada Inc. Guelph, Canada

    **Service Advisor** · **Guelph Kia** · **Guelph, Ontario** · **Guelph Kia is **always looking for those who are passionate about delivering an exceptional customer experience to join our growing team as a **Service Advisor** You will play a key role in curating the service experi ...

  • Guelph City Mazda

    Service Advisor

    3 weeks ago


    Guelph City Mazda Guelph, Canada

    **_ Duties:_** · - Greet customers and provide excellent customer service · - Listen to customer concerns and accurately diagnose vehicle issues · - Provide recommendations for necessary repairs and maintenance · - Prepare repair estimates and explain them to customers · - Schedu ...

  • Queenston Automotive Group

    Service Advisor

    2 weeks ago


    Queenston Automotive Group Guelph, Canada

    Queenston Automotive Group is centered around fostering a dynamic and collaborative work environment where teamwork, passion, innovation, results, and action are not just our core values but the driving force behind our over 55 years of success. What our employees do truly counts ...

  • Assured Automotive

    Service Advisor

    2 weeks ago


    Assured Automotive Guelph, Canada

    **Company: Assured Automotive** · **Job Description**: · The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Faci ...

  • Mister Transmission

    Service Advisor

    2 weeks ago


    Mister Transmission Guelph, Canada

    Mister Transmission consists of a dedicated group of individuals, who work in a fast-paced environment in a team-oriented setting. · Position Overview: · - Answering front office calls · - Managing customer walk-ins · - Setting up appointments and sales calls · - Managing front o ...

  • Mister Transmission

    Service Advisor

    2 weeks ago


    Mister Transmission Guelph, Canada

    Mister Transmission consists of a dedicated group of individuals, who work in a fast-paced environment in a team-oriented setting. · **Position Overview**: · - Answering front office calls · - Managing customer walk-ins · - Setting up appointments and sales calls · - Managing fro ...

  • AutoCanada Inc.

    Service Advisor

    1 week ago


    AutoCanada Inc. Guelph, Canada

    **Full-Time Service Advisor** · **Guelph Hyundai** · **Guelph, Ontario** · Have you been craving a positive & lasting career change? This could be the sign you have been hoping for · **Guelph Hyundai **is looking for an experienced full time** Service Advisor** to join our growin ...

  • AutoCanada Inc.

    Service Advisor

    7 hours ago


    AutoCanada Inc. Guelph, Canada

    **Service Advisor** · **Guelph Hyundai** · **Guelph Hyundai, ON** · We are looking for · - ** **a · - **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team · - **Guelph Hyundai **is looking for a friendly and motivation ...

  • Pfaff Subaru - Pfaff Automotive Partners

    Service Advisor

    5 days ago


    Pfaff Subaru - Pfaff Automotive Partners Guelph, Canada

    **Who We Are** · At Pfaff Automotive Partners, we're united by a passion for cars, and we're as crazy about them. It's about more than just selling and servicing cars. We're passionate about long-term relationships with our teammates, clients, and communities. We love driving the ...

  • Pfaff Subaru - Pfaff Automotive Partners

    Service Advisor

    1 week ago


    Pfaff Subaru - Pfaff Automotive Partners Guelph, Canada

    **Who We Are** · At Pfaff Automotive Partners, we're united by a passion for cars, and we're as crazy about them. It's about more than just selling and servicing cars. We're passionate about long-term relationships with our teammates, clients, and communities. We love driving the ...

  • Pfaff Automotive

    Service Advisor

    1 week ago


    Pfaff Automotive Guelph, Canada

    Service Advisor · Pfaff Subaru Guelph ON N1K 0A4 · **Who We Are · **At Pfaff Automotive Partners, we're united by a passion for cars, and we're as crazy about them. It's about more than just selling and servicing cars. We're passionate about long-term relationships with our teamm ...


  • Eknors Auto Inc Guelph, Canada

    Responsibilities: · - Greet customers and provide excellent customer service throughout their visit · - Listen to customer concerns and accurately document them · - Conduct vehicle inspections and identify necessary repairs or maintenance · - Provide customers with detailed expla ...


  • VinFast Auto Canada Guelph, Canada

    About VinFast · VinFast is Vietnam's leading manufacturer of premium automobiles and has achieved its initial goal of being #1 in all competing segments of domestic car retail in less than 2 years. Now, in 2023 we embark on our next mission - global expansion with the launch of o ...


  • Wayne Pitman Ford Lincoln Inc Guelph, Canada

    **Automotive Service Advisors for the Main Shop** · **Automotive Service Advisor for the Quicklane Shop** · Here is what we are looking for when we H.I.R.E: · **H**: Honesty - Be truthful and transparent with co-workers and customers. · **I**: Integrity - Do the right thing and b ...


  • The Metro Truck Group Guelph, Canada

    **FULL-TIME PARTS AND SERVICE COUNTER REPRESENTATIVE- METRO TRUCK GROUP, GUELPH LOCATION.** · The Metro Truck Group is a full-service centre for all heavy truck and trailer needs. As our trusted brand continues to evolve, we are currently looking for a Parts/Service Counter Repre ...


  • Guelph City Mazda Guelph, Canada

    Commitment to providing consistently exemplary customer service · - Detail-oriented and process-driven with exceptional prioritization and organization abilities is essential for our extremely busy and fast-paced service department · - Collaborative and team-oriented with excepti ...