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    Front Office Supervisor - Vaughan, ON, Canada - Silver Hotel Group

    Silver Hotel Group
    Silver Hotel Group Vaughan, ON, Canada

    2 weeks ago

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    Description
    Front Office Supervisor
    We are currently looking to hire aFront Office Supervisor.

    Front Office Supervisor is a social and interactive position and is crucial in setting the tone for everyone who walks through our door.

    Working collaboratively with the Front Office Manager, the successful candidate will be responsible for supporting the daily operations of the front office team in our incredible hotel.

    This individual will be responsible for providing support and training to the team in guest-related and room operations, both during the day, afternoon, and night shifts (when-needed).

    This role requires an individual who thrives on working rotational shifts.
    Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)
    Education Reimbursement for you (and your children)
    Team Building Events
    Ensures a smooth operation of the Guest Services in the absence of the Front Office Manager;
    Supports in training the team on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions;
    Encourages teamwork and quality service through daily communication and coordination with other departments/ outlets. Key departmental contacts include Accounting, Revenue Management, Sales, Food and Beverage, Housekeeping, and Maintenance;
    Assists with scheduling, payroll, coaching, performance management, hiring, performance reviews, and training for all Guest Services team members;
    Acts as a health and safety leader on the property, report all workplace incidents/accidents or near misses, role model wearing all Personal Protective Equipment required, and participates in fire safety plan;
    Computer literate in property operating systems such as Opera, and Maestro., as well as being proficient in MS Office (Word, Excel, PowerPoint) is an asset;

    Ability to work flexible shifts which may include but are not limited to days, evenings, overnights, weekends, and holidays as required by management and the operations.

    and the great outdoors.

    At Aloft, stylish décor blends with modern comfort to make all rooms cozy, featuring the signature Aloft ultra-comfortable bed, an oversized spa shower, custom amenities by Bliss Spa, and complimentary wireless Internet access.

    Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels.
    Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. Help us build something exceptional

    The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005.

    Accommodations are available upon request for all applicants with a disability throughout the recruitment process.

    The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

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