Communications Manager - London, Canada - London and Middlesex Community Housing

Sophia Lee

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Sophia Lee

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Description
COMPETITION NUMBER
:2023-17

SALARY RANGE
:
$70, $98,692.65 per annum

LOCATION
:1299 Oxford Street E., Unit 5C5, London, ON
HOURS OF WORK
:8:30AM - 4:30PM, Monday to Friday

POSTING DATE
:
July 12, 2023


CLOSING DATE
:
July 26, 2023


THIS POSTING IS FOR ONE (1) PERMANENT FULL-TIME NON-BARGAINING UNIT POSITION.


London and Middlesex Community Housing is looking for an experienced communications professional to transform how we communicate with tenants, staff, and other key stakeholders.

The Communications Manager will take the lead in developing and implementing integrated communications strategies that support organizational priorities while stewarding the brand and reputation of LMCH.

Reporting to the Chief Executive Officer (CEO) or designate, the Communications Manager works closely with business and program leads in the planning and implementation of LMCH's internal and external communications and public relations initiatives, as well as corporate policies and procedures development.


Who We Are:
London & Middlesex Community Housing (LMCH) provides 3,282 housing units across 32 properties to more than 5,000 people.

Those who call LMCH home are a diverse cross-section of individuals including families, seniors, adults, and new Canadians, all of whom are living with limited income.

At LMCH, we believe that housing is the foundation of a better tomorrow.


Mission:
LMCH provides and maintains homes in a safe and supportive

environment to meet the needs of the people we serve in our communities.


Vision:
LMCH envisions healthy homes and communities in London and Middlesex. Leading by example, LMCH will help make a difference and positively impact lives using housing as the foundation.

  • Ontario Municipal Employees Retirement System (OMERS) Pension
  • Group benefits, including health and dental, for fulltime employees
  • Employee, Dependent and Optional Life Insurance
  • Employee and Family Assistance Program
  • Wellness, & Wellbeing Program

1.


KEY DUTIES/RESPONSIBILITIES:


Functional

  • Proactively identify opportunities to advance the organization's vision, mission, and purpose through integrated communications plans that include operational, media, social media, and webbased communications.
  • Uncover and share captivating, timely, impactful stories that could live across our communication channels, such as our websites, social media channels, and newsletters.
  • Develop and implement a corporate communications policy and strategy in alignment with corporate vision, mission, values, and objectives.
  • Proactively identify and organize media opportunities to profile LMCH and pitch stories to local, provincial, and national media outlets and publications.
  • Develop and build positive relationships with media.
  • Oversee and manage the response to media inquiries related to LMCH programs. Escort onsite media and manage followup. Provide briefing notes as needed.

Managerial

  • Act as a strategic communication consultant and provides the Senior Leadership team with communication plans, and activities that support and drive our organization's corporate priorities.
  • Oversee and manage key events including announcements/media conferences, days of recognition, webinars, staff recognition initiatives, etc.
  • Support crisis and issues the CEO as needed while keeping a pulse on the potential organizational culture/issues or concerns of all stakeholders.
  • Develop and implement metrics to measure the effectiveness of communications delivered and implement improvements to better inform our employees.
  • Incorporate best practices and insights from research to improve effectiveness and efficiency while bringing new ideas to the table that drive deeper engagement through creative channels and tactics.
  • Keep current on the business's strategic goals, performance and audiences in order to develop and implement an effective and comprehensive internal communication approach.
  • Development of staff through mentoring, coaching and development which includes delegation of appropriate functions while serving as an example and leader when leading more critical or complex functions.

Administrative

  • Manage an inventory of documents, news stories, and photographs relevant to the organization's performance, communications, and development plans. Manage the digital asset library.
  • Perform other positionrelated duties as assigned.

2.

EDUCATION, EXPERIENCE, & QUALIFICATIONS:


  • A postsecondary education in a technical or related field (for example, English, Communications, Public Relations, Journalism, Marketing, or other relevant field).
  • Membership in or accreditation by the Canadian Public Relations Society or International Association of Business Communicators would be an asset.
  • Six (6) to nine (9) years of related experience (i.e. Marketing, Communications, Journalism) is required, with at least three (3) years of management experience.
  • Excellent and pr

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