Outbound Call Representative - Brampton, Canada - RE/MAX MILLENNIUM Real Estate
Description
_
RE/MAX Millennium Real Estate services _in the Greater Toronto Area, utilizing the best tools and technology to serve the needs of the REALTORS of today.
Responsibilities:
- Conduct outbound calls to potential clients to promote real estate and mortgage services.
- Handle inbound calls from clients and provide information about our services.
- Build and maintain a positive relationship with clients through effective communication.
- Collect and update client information in the database.
- Followup on leads and inquiries generated through various channels.
- Address client concerns and provide solutions or escalate issues as needed.
- Collaborate with the sales and marketing teams to achieve targets and objectives.
- Keep abreast of industry trends and updates related to real estate and mortgage.
Qualifications:
- Softspoken with excellent verbal communication skills.
- Previous experience in outbound calling or customer service is preferred.
- Ability to handle both inbound and outbound calls with professionalism.
- Strong interpersonal skills and the ability to build rapport with clients.
- Detailoriented and able to accurately record and update client information.
- Basic knowledge of real estate and lending processes is a plus.
- Proficient in using CRM software and other communication tools.
- Goaloriented and able to work in a targetdriven environment.
- High school diploma or equivalent; additional education or training in sales or customer service is a plus.
Job Types:
Full-time, Permanent
Salary:
From $18.00 per hour
Expected hours: 40 per week
Benefits:
- Casual dress
- Company events
- Onsite parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
Experience:
- Cold calling: 1 year (preferred)
Work Location:
In person
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