Transit Delivery Supervisor - Edmonton, Canada - City of Edmonton

City of Edmonton
City of Edmonton
Verified Company
Edmonton, Canada

1 month ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Transit Delivery Supervisor

Job Number:


47302


As a Transit Delivery Supervisor, your well-developed leadership and managerial capabilities will allow you to oversee the daily operation of transportation services and provide exceptional leadership to a team of up to 180 transit operators.

If you enjoy working in a fast paced environment, and feel you are prepared to take on the role of leader we want to hear from you

With a focus on the City of Edmonton's Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, you will:

  • Provide leadership and effective coaching, counseling and discipline for a team of up to 180 transit operators
  • Lead performance management responsibilities such as attendance management, performance recognition and employee safety and wellness
  • Coordinate and implement various operational programs; for example, the customer concern process, operator continuous training programs, equipment concerns, various operational concerns and improvements, occupational health & safety and other related studies or projects
  • Respond to public and passenger inquiries, concerns and commendations in a timely manner
  • Manage operational resources with internal and external stakeholders in a unionized environment
  • Act as a key liaison between operations staff and planning/scheduling staff in an effort to coordinate, monitor and adjust the delivery of fixed route bus service

Qualifications:


  • Bachelor's degree in Human Resources, Psychology, Public Administration or a related field. A Certificate or Diploma in Management studies may be considered if supplemented with additional training in human resources. Or a combination of education and experience deemed equivalent for this role
  • Knowledge and experience dealing with human resource management practices and issues
  • Experience conducting workplace investigations in a unionized work environment, including determining the investigation plan, collecting and analyzing evidence, determining findings and implementing related decisions
  • Experience interpreting collective agreements and administering workplace policies/practices
  • Ability to effectively use Google Applications (i.e. GMail, Docs, Sheets, Drive, etc.)
  • Demonstrated ability to develop individuals, through the use of effective coaching methods, resulting in teams working towards achieving common goals
  • Sound knowledge of labour relations principles
  • Strong conflict resolution and negotiation skills with experience in solving complex and sensitive issues between multiple parties in a workplace
  • Ability and willingness to delegate and empower others
  • Leadership skills with proven ability to direct and supervise staff and build strong teams
  • Proven ability to maintain confidentiality, utilize discretion and exercise sound judgment
  • Organizational skills with the ability to prioritize, multitask, manage time effectively, and handle tight deadlines
  • Problem solving, decisionmaking and negotiation skills
  • Excellent listening, facilitation, presentation, and written communication skills
  • Verbal and written communication skills, including report writing and presenting
  • Communication skills and ability to work collaboratively and communicate effectively with a large and diverse work groups and multiple stakeholders
  • Valid Alberta Class 5 driver's license (or provincial equivalent). Obtaining and maintaining a City Driver's permit is a requirement of this position. May be required to obtain business auto insurance for personal vehicle use on City business
  • Must be eligible to obtain and maintain a Class 2 license with airbrakes
  • Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position, there may be a cost associated with this requirement.
  • Demonstrated ability to achieve results in the context of a respectful, inclusive and serviceminded style
  • Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City's Cultural Commitments, please visit
  • Demonstrate the foundational competencies, key behaviours and attributes of the City's six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City's leadership competencies, please visit
  • Applicants may be tested

_ Up to 2 permanent full-time positions_

Hours of Work: 36.9 Hours per week. Monday - Friday


Salary:
$87,151- $124,502 (Annually)


Talent Acquisition Consultant:
SL/MZ


Classification Title:
ML- Training Supervisor


Posting Date:
Aug 8, 2023


Closing Date:
Aug 22, :59:00 PM (MDT)


Number of Openings (up to): - Permanent Full-time


Union:
Management
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