- Managing service workflow
- Enforcing standards, policies, and reporting practices are followed to established standards
- Development and management of the Service Department budget to meet financial and operational goals
- Preparing quotes for customer work orders; opening & closing work orders
- Inspect/operate customer equipment as part of resolving concerns/diagnostics
- Monitor service revenue and expenses monthly
- Ensure work is performed according to established safety and industry standards
- Reviewing employee performance against goals on an ongoing basis
- Accountable for managing all aspects of parts inventory within parts system
- Optimize Parts Department processes to ensure internal and external customer satisfaction
- Grow profitable parts sales
- Coordinates a prompt, efficient, and timely flow of paperwork.
- Ensure cohesiveness of Parts and Service departments to ensure a timely turnaround of parts needed for internal jobs.
- Assists in analyzing departmental operations and storage layout and revises as needed for maximum effectiveness
- Maintain a high performance parts team through hiring, training, coaching, mentoring, and performance management in a safe environment
- Exercise disciplined expense control
- Ensure superior external and internal parts customer service through staff scheduling to cover business hours
- Work with product support and manufacturing groups to source and stock internally manufactured product parts
- Develop annual parts sales business plan and budget to include support to other Brandt branches
- Work with the Sales departments to maximize cross marketing opportunities
- Demonstrates a strong commitment to occupational health and safety
- 5-7 years' progressive, combined experience in service & parts, management and business (i.e. journeyperson heavy duty mechanic, combined with 3 years' management/supervisory experience in the heavy duty equipment industry
- Has a solid foundation of knowledge and skill in the operation of a heavy duty equipment dealership
- Warehouse management experience considered an asset
- Demonstrated ability to organize work, set priorities, and achieve work related objectives and goals
- Demonstrates a strong customer service orientation, and exercises sound judgment when dealing with customers
-
Product Support Manager
3 weeks ago
Brandt Windsor, CanadaBrandt is currently seeking a Product Support Manager for our **Windsor** Construction & Forestry location. · This position will be responsible to grow and manage the service-related business, particularly through increased customer sales and maintaining proper staffing levels. T ...
-
Canadian Mental Health Assoc. Windsor, Canada**INTERNAL/EXTERNAL POSTING** · **SUPPORTIVE HOUSING CASE MANAGER, INDEPENDENCE** · **LOCATION: WINDSOR OFFICE** · **ONE (1) TEMPORARY FULL-TIME POSITION (35 HOURS/WEEK)** · **BACKFILL UNTIL APPROXIMATELY MARCH 2024** · Under the direction of the Manager, Housing, Facilities and ...
-
Manager Advisor Support- Imperial Service
5 days ago
CIBC Windsor, CanadaWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...
-
Acheteur/euse
3 weeks ago
Masonite Windsor, CanadaNous vous avons entendu cogner à la porte · - Relevant du directeur de la chaîne de l'approvisionnement, l'acheteur a la responsabilité d'assurer sur une base quotidienne l'approvisionnement en matière première de l'usine et d'effectuer le suivi des livraisons auprès des fourniss ...
-
Technicien(Ne) Informatique
2 weeks ago
Masonite Windsor, CanadaWe heard you knock · Rôle: · Mettre en œuvre et soutenir l'infrastructure informatique et les services d'infrastructure sur les sites de fabrication et de distribution de Masonite. · Développer une compréhension de haut niveau des systèmes et des processus pris en charge par l'in ...
-
Human Resources Business Partner
3 weeks ago
AAR Corp. Windsor, CanadaWe are looking for an HR Business Partner to assist in the development and execution of an HR strategy that supports AAR's HR vision. As an HR professional, you will guide and support all levels throughout the facility ensuring positive employee relations. Other key responsibilit ...
-
Personal Support Worker
2 weeks ago
The Hospice of Windsor and Essex County Windsor, CanadaThe Hospice of Windsor and Essex County requires Casual Personal Support Workers for the Windsor and Erie Shores (Leamington) Residences. · **Position Title**: · - Personal Support Worker**Reports To**: · - Hospice Residence Manager**Status**: · - Casual**Schedule**: · - Schedule ...
-
IT Support Specialist
3 weeks ago
The Hospice of Windsor and Essex County Windsor, Canada**Position Title**: · - IT Support Specialist**Status**: · - Full Time**Reports To**: · - IT Manager**Level**: · - Staff**Reporting Position(s)**: · - N/A**Job Summary**: · The IT Support Specialist supports the organization's goal to ensure the security of corporate data and pro ...
-
Manager of Corporate Services
1 week ago
Landing Strong Windsor, Canada**Job Advertisement - Manager of Corporate Services** · Our Mission: · - Landing Strong helps those who are suffering find their place within their families and community and, just as importantly, reclaim their identity. Individuals are supported in a safe and inviting community. ...
-
Manager, District Stroke Centre
1 week ago
Windsor Regional Hospital Windsor, CanadaReporting to the Vice President Medicine, District Stroke Centre, HIV Clinic, IPAC, Pharmacy, Access and Flow the Manager of the District Stroke Centre Manager coordinates stroke care priorities across the continuum of care in Windsor-Essex. In alignment with the regional stroke ...
-
Account Associate, Employee Benefits
1 week ago
HUB International Windsor, CanadaAbout The Role · HUB continues to grow and is seeking a dynamic Account Associate to join our Employee Benefits and Retirement team in Windsor. In this role, you will partner with assigned Account Managers and Consultants to service and retain an existing book of business by prov ...
-
Manager, Quality and Risk
3 weeks ago
Central westhealhline Windsor, Canada**Job ID** · **# Positions** · - 1**Job Type** · - Full-Time**Job Industry** · - Government and Public Sector, Healthcare and Medical Services**Career Level** · - Experienced**Years of Experience** · - 3**Locations** · *** · - CA-ON-Chatham | CA-ON-Sarnia | CA-ON-Windsor**Job Des ...
-
Intake Clerk, Ywh
3 weeks ago
Canadian Mental Health Assoc. Windsor, Canada**INTERNAL/EXTERNAL POSTING** · **INTAKE CLERK, YOUTH WELLNESS HUB** · **ONE (1) PERMANENT FULL-TIME POSITION (35 HOURS PER WEEK)** · **LOCATION: Temporarily located at Maryvale, 3640 Wells Street, Windsor.** · **The Youth Wellness Hub is expected to relocate to its new location ...
-
Materials Specialist
2 weeks ago
Ground Effects Ltd. Windsor, Canada**Location**: Windsor · **Department**: Materials · **Type**: Full Time · Who We Are: · Established in 1986, Ground Effects has grown to become a multi-faceted supplier of interior and exterior accessory components for the automotive industry. We are a global company, headquarter ...
-
Sales Account Managers
1 week ago
Acara Solutions Windsor, CanadaAcara Solutions is hiring for **Outside** **Sales Account Manager in Windosr, ON.** · - Actively manage and grow accounts in a large, pre-existing customer base. · - Actively manage and grow accounts in a unique outside sales territory as a sales account manager. This will includ ...
-
Quality Assurance Data Reviewer
2 weeks ago
BioVectra Inc. Windsor, CanadaBIOVECTRA Inc. is a leading bio-science business in Prince Edward Island and Nova Scotia, focused on contract manufacturing and product development of active pharmaceutical ingredients, pharmaceutical intermediates, and bioreagents. · **BIOVECTRA **has an opening for a · **Qualit ...
-
Manager, Financial Accounting and Reporting
1 week ago
Windsor Essex Community Housing Corporation Windsor, Canada**Windsor Essex Community Housing Corporation (CHC)** · **Manager, Financial Accounting and Reporting** · - File# CHC 04 20 · Salary Range $82,390 - $119,000 per annum · Full Time Permanent Position · **_ · -**: · **Windsor Essex CHC provides well-maintained, safe and affordable ...
-
Quality Assurance Data Reviewer
2 weeks ago
BioVectra Inc. Windsor, CanadaBIOVECTRA Inc. is a leading bio-science business in Prince Edward Island and Nova Scotia, focused on contract manufacturing and product development of active pharmaceutical ingredients, pharmaceutical intermediates, and bioreagents. · **BIOVECTRA** has an opening for a **Quality ...
-
Facilities Manager
1 week ago
Fluor Corporation Windsor, CanadaGordie Howe International Bridge Project (GHIB) - Facility Manager (Windsor, Ontario) · - Facility Manager for the Operations and Maintenance of the campus(s), buildings, bridge, roadways and other facilities within the US and CA Port of Entries.- BNA was selected to design, buil ...
-
Retail Merchandiser
2 weeks ago
Hallmark Windsor, CanadaSubmit your information for this opportunity · Retail Merchandiser - Windsor, ON N8T 1E6 · **Retail Merchandiser - Windsor, ON N8T 1E6** · **Job Summary**: · Reporting to the Territory Manager, the Retail Merchandiser is a part-time role that is an integral part of the field merc ...
Product Support Manager - Windsor, Canada - Brandt
Description
Brandt is currently seeking a Product Support Manager for our Windsor Construction & Forrestry location. This position will be responsible to grow and manage the service-related business, particularly through increased customer sales and maintaining proper staffing levels. This position will also manage the parts department operations including supervision of parts staff.
Job Duties include, but are not limited to:
#LI-onsite
Required Skills
Required Experience