Operations Specialist - Toronto, Canada - Meridian OneCap Credit Corporation

Sophia Lee

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Sophia Lee

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_At Meridian __our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are_
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About Meridian OneCap

Meridian OneCap Named Winner of the 2022 ELFA Operations & Technology Excellence Award


Your role as an Operations Specialist you will:

Be responsible for supporting Meridian OneCap (MOCC) in achieving their goals nationally, by supporting projects/activities in accordance with policies, goals, and objectives established by senior management.

The incumbent is responsible for playing a leading role in various initiatives relating to improving business processes across the organization.

Depending on the scope / size of the project, this may involve leading the gathering of business requirements, ensuring that the design and integration of proposed solutions leads to the development and growth of the business, and overseeing the work product of supervisors, project leads, and/or staff.


The role supports all functional areas in providing technical support for maintaining, developing, and improving product offerings and functional processes related to equipment finance.

The incumbent is also actively involved in various new projects as assigned.


Sales Support

  • Provides comprehensive and detailed requirements for the development of various process enhancement sales focused technologies such as loan/credit calculators and quoting tools.
  • Involved in the approval and maintenance of all transaction documentation and works with Risk and both internal or external legal counsel to insure the enforceability of all transactional documents.
  • Supports Sales efforts for Vendor programs and complex transaction by leading the Onboarding process, providing expertise, ensuring appropriate documentation, structures and process are in place for the entirety of the equipment finance transaction life cycle (opportunity through lease termination). Ensuring, as part of the Onboarding process, that requisite approvals from Legal, Credit, Finance and Operations are in place.
  • Plays an integral role in the Document Control process which include 1) maintaining an updated inventory of standard form documents, 2) working with Legal on updates to documents, 3) ensuring all transactional documents are on approved forms.

Customer Service and Support

  • Maintains and develops various reference guides and training materials or other tools as required to ensure consistency and effective rollout of products and programs.
  • Accountable for ensuring all programs are in compliance with MOCC policy and well as KYC and applicable regulations, this includes knowledge of all provincial jurisdictions MOCC operates within.

Operations

  • Responsible for maintaining and updating the various program and product policies and procedures within the back office. Includes collaborating with accounting and treasury to ensure transactions are recorded in accordance with accounting, securitization, and statutory requirements.
  • Works on various process improvement teams to provide specialized expertise and guidance to maximize efficiency while mitigating applicable risks.
  • Assists in managing through various tax and regulatory changes and their implications on the business.
  • Assists in the system enhancement process which includes identifying and documenting business requirements, developing and completing UAT scripts, creating training materials, and successful implementation.
  • Act as a Subject Matter Expert (SME) for various processes and system initiatives
  • Support the strategic vision of the company by promoting and enabling the change management process.

Risk Management

  • Evaluates processes and documentation considering risk management implications and engages enterprise risk and operational risk owners as appropriate.
  • Evaluates and tests new and changes to the products and programs prior to implementation to ensure key deliverables will be achieved and appropriate controls are in place.

Special Projects

  • Works on various initiatives as assigned.

How You Will Succeed:


  • Bachelor's degree in business or related area.
  • Minimum of five (5) years of experience in dealing with all aspects of commercial finance.
  • Demonstrated ability and creativity in developing and implementing specific process improvement initiatives
  • Strong business orientation, strategic and disciplined thinking
  • Strong analytical, creative problemsolving and sound decisionmaking skills.
  • Strong technical skills working with document creation, change control, forms and automation. Key technologies include Adobe, eSignature, SharePoint, CRM
  • Knowledge of leasing industry and relevant industry experience
  • Understanding of equipment leasing lifecycle including (origination to funding/lending to servicing to collections a proven track record of developing and integrating operational e

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